What kind of business does the woman work at?

W: Hello. You’ve reached the Super Music Festival ticketing office. How may I assist you?
M: Hi. I’m calling to reserve 10 tickets for balcony seats for this Friday. Do you offer group discounts?
W: Sure, we do. Groups of three to five get 10% off, and groups of six to ten get 15% off. Let me see... Tickets for those seats are 90 dollars each, so the total is $765.
M: Well, that is much more expensive than I expected. I’ll talk with my friends and call you back soon.