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  3. ASTRAL HOME CENTER 1916 Barnes Avenue, Cincinnati, OH 45214 September 18 Alessandro Kapranos 798 Duffy Street South Bend, IN 4

ASTRAL HOME CENTER 1916 Barnes Avenue, Cincinnati, OH 45214 September 18 Alessandro Kapranos 798 Duffy Street South Bend, IN 4

admin2017-04-10  1
问题 ASTRAL HOME CENTER
1916 Barnes Avenue, Cincinnati, OH 45214
September 18
Alessandro Kapranos
798 Duffy Street
South Bend, IN 46601
Dear Mr. Kapranos,
We appreciate your business and hope you enjoy the appliance you purchased from Astral Home Center. As one of the country’s most trusted electronic centers, we pride ourselves in distributing the finest appliances to suit our patrons’ everyday needs and providing the most efficient customer service.
Your item is under warranty for 12 months starting from the date of purchase. During this period, you are entitled to free maintenance checkup and repair depending on the cause of the damage. In the event that your item needs to be repaired after the warranty period, you can still bring it to one of our service centers and our technicians will be happy to assist you.

Please take note that you might need to pay an additional fee for the cost of replacement parts. The out-of-warranty repair cost includes all brands and units that fall under the appliance type.
For complete guidelines on our repair services, please refer to the booklet enclosed with this letter. It also includes a list of service centers located across the country.
Should you have any questions, you may call our 24-hour hotline at 555-9987 or e-mail us at custserv@astralhc.com.
Sincerely,
Blake Boer
Operations manager
Astral Home Center
To Blake Boer
From Alessandro Kapranos
Date January 25
Subject Service Center in Alabama
Dear Mr. Boer,
Two years ago, I bought an Automaton LED Plasma TV from your store in Cincinnati. My wife and I were pleased with its excellent picture quality and ability to access the Internet. However, during a recent move to our current residence in Alabama, the TV was damaged while in transit.
Since I no longer have the booklet that was included with my purchase, I was wondering if you could refer me to the nearest service center in our area. We’d like to take our unit in for repair as soon as possible, so I’d appreciate it if you called my office number at 555-5837.
I’m looking forward to your swift response. Thank you.
Sincerely,
Alessandro Kapranos
What is suggested about Astral Home Center?
选项 A、It conducts online transactions.
B、It ships merchandise internationally.
C、It has several outlets nationwide.
D、It organizes promotional offers every month.
答案C
解析 本题为关于核心词Astral Home Center的推断题，因此应定位至提及Astral Home Center相关内容的第一封信件。信件原文中提到“It also includes a list of service centers located across the country”，即小册子中包含了分布于全国各地的服务中心的清单，因此可以推断Astral Home Center在全国有数家服务中心。因此(C)It has several outlets nationwide．是正确答案。
转载请注明原文地址:https://kaotiyun.com/show/Nv4d777K
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