Look at the notes below. Some information is missing. You will hear two people discussing an invoice. For each question (9-15),

Part Two. Questions 9-15.
Look at the note below.
Some information is missing.
You will hear two people discussing an invoice.
For each question 9-15 , fill in the missing information in the numbered space using a word, numbers or letter.
After you have listened once , replay the recording.
You have ten seconds to read through the notes.
[pause]
Now, listen, and fill in the missing information.
W: Hello, Accounts. Can I help you?
M: I’d like to check an invoice, please.
W: Certainly. Can you give me the invoice number?
M: Certainly, it’s HP420Y.
W: HP420Y?
M: That’s right.
W: OK, that invoice is dated 16th February, what seems to be the problem?
M: I just wanted to check the details, my copy isn’t very clear.
W: OK, go ahead.
M: Well, can you confirm that we ordered eleven boxes of paper ?
W: No, you ordered ten boxes of paper at nine pounds ninety-four each.
M: OK. That’s ninety-nine pounds forty, isn’t it?
W: Yes, but that price is exclusive of VAT, which is 17.5%,
M: Then, how much is the actual total?
W: That’s one hundred and sixteen pounds and eighty-eight pence.
M: OK. Can I have your name in case I have any more problems?
W: Of course, it’s Marjorie Wilkes.
M: Wilkes, how do you spell that?
W: W—I—L—K—E—S.
M: And have you got a direct line?
W: Yes, the number is 8786233.
M: 8786233?
W: 8786233.
M: Thank you for your help.
W: You’re welcome.
[pause]
Now listen to the recording again.
[pause]
That is the end of Part Two. You now have ten seconds to check your answers.
[pause]