首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
In his research, what did Peter Williams find about training in small firms?
In his research, what did Peter Williams find about training in small firms?
admin
2009-08-13
71
问题
In his research, what did Peter Williams find about training in small firms?
W: With me today is Peter Williams from Kingston University. Welcome! Peter.
M: Thank you.
W: Peter, you have recently done a large research study on training in small businesses. What made you focus on small businesses? After all, most of your experience has been with the huge multinational Cleantex. And in fact you did run their training department, didn’t you?
M: Well, you are partly right. You see, when I joined the university a year ago they wanted me to start a training program for small businesses. I’d just sold my own small business, which I’d started when I left Cleantex. The 8 years I ran my own business taught me more about training than all my years with Cleantex. But I felt I couldn’t base a training program on my experience alone. So I decided to do research first.
W: And how much training did you find in most small companies. Can they afford to do much training?
M: Well, firstly small businesses are often accused of not doing enough training. But that is the opinion of big businesses of course. It’s true that the government is encouraging small firms to increase their training budgets. They’re trying to introduce financial assistance for this. But I have to say I find lots of training going on. The real problem is that most small businesses don’t always know how much training they’re providing or how much it’s actually costing them.
W: But surely businesses have budgets and training records.
M: Unfortunately most small companies don’t set aside a specific training budget. It’s not that they don’t want to spend the money but that they operate differently. You see, things change very quickly in small firms and it’s impossible to predict the training needs. An employee can be moved to a new project very suddenly and then training has to be organized within days. And most small businesses prefer to use their experienced staff to do any training on the job.
W: Did you manage to work out the costs of training?
M: Well, it took time to work out the indirect costs. You see, most small business managers don’t include these costs in their calculations. Most of them keep records of obvious expenses, like, many expenses like external courses, travel, training manuals, and videos, etc. But not many firms have specific training accounts and they don’t include the time managers spend on training, waste of materials, loss of productivity and so on. I spent hours with company accountants trying to see where these hidden costs were.
W: How much are small firms spending on training?
M: More than half of the businesses I surveyed spent at least 1% of their annual salary bill on training. And some of these spent up to 50//oo of their pay roll. In fact smaller firms are investing on average over 10X more on training per employee than larger firms.
W: How good is that training?
M: As I said, small firms usually get an experienced employee to show new staff how to do that job. This can be useful if the person is carefully selected and well-trained himself. But it’s not really enough. The trainee needs to do the job with the experienced employee on hand for guidance and feedback. This gets trainees much better skills than any packaged courses.
W: And has your study helped you plan new courses for small businesses?
M: Definitely. I now understand what they want and how they want it delivered. I now know that small firms were only investing in training if it immediately helped their enterprise. But most formal training focuses on long-term business needs. Most small businesses can’t plan far ahead. They want direct results from training in skills they need now. New technologies and IT skills are identified as a priority by all the firms I surveyed.
W: What is the first course the university offer small businesses?
M: Up till now most of short courses for companies in general have dealt with helping businesses grow. These aren’t really appropriate for small companies as growth can be very risky for them. They obviously need to grow but they’re afraid of fast growth. I’m going to start with courses on IT and software the small companies are likely to require because of the business growth to come later. And they’ll need to be changed to make them more relevant to small businesses.
W: Well, I wish you every success with the course.
选项
A、will answer their short-term needs.
B、does not require immediate investment.
C、will help their planning procedures.
D、will focus on long-term business needs.
答案
A
解析
转载请注明原文地址:https://kaotiyun.com/show/O6vO777K
0
专业英语八级
相关试题推荐
Thewavelengthsoflightandradiowaves,unlikehighenergygammaradiation,aremuchshorter.
Thepassageisabout______.
Whichisthemostappropriatetitleforthepassage?
Whichofthefollowingstatementsistrueaccordingtowhatyouhear?
Whatissuggestedtodobeforemakingadecisiontochange?
Thevaluesoftheprojectshouldbekeptinmindforallteammembersbecausethegoalmaychange.
A、Youshouldbeabsentfromworkfor2weeksbeforeyouhandinyourresignation.B、Youshouldsubmityourresignationatleast
Ascrimeskyrocketsinmanycommunities,peoplearefinallybeginningtolookforlong-lastingeffectiveanswerstostemthetid
Itisallverywelltoblametrafficjams,thecostofpetrolandthequickpaceofmodemlife,butmannersontheroadsarebec
Infact,theysay,onereasonendangered-specieslegislationhasnotpassedisthatCanadiansfindithardtobelievethatwith
随机试题
正畸治疗后牙槽骨由过度性骨到正常
A.叶酸B.次黄嘌呤C.谷氨酰胺D.胸腺嘧啶E.天冬酰胺氮杂丝氨酸的化学结构类似于
合同履行的原则有()。
编制会计报表是企业账务处理程序的组成部分。()
关于另类投资,以下表述正确的是()。
商业银行的贷款平均额和核心存款平均额间的差构成了()。
我国的四大道教名山是指()。
生态足迹也称生态占用,是指特定数量人群按照某一种生活方式所消费的、自然生态系统提供的各种商品和服务功能,以及在这一过程中所产生的废弃物需要环境(生态系统)吸纳,并以生物生产性土地(或水域)面积来表示的一种可操作的定量方法。通过生态足迹将需求与自然生态系统的
竹:高洁:品质
Thismaterial______well.
最新回复
(
0
)