What does the man do?

W: Do you enjoy your work? Do you enjoy meeting people?
M: Yes. Sometimes. I’ve got to be honest. Sometimes.
W: So, some people you like and some you don’t?
M: Yeah, it’s like a lot of things, meeting the general public. You get good days, and you get bad days. But I do enjoy the job. I like the freedom of the job, being self-employed.
W: Do you ever get difficult passengers?
M: Yes, sometimes.
W: What sort of things do they get up to?
M: I would say sometimes a lot of difficult passengers are people who don’t go in cabs a lot and they’re unfamiliar with procedures, especially if you work nights. People drinking or the extras that would be included on the tariff after a certain time of night.
W: You mean they argue with you over money?
M: Yes, that can happen. Or the way... the good thing is , people can argue about the way that you go on a certain route because they always know better. But nine times out of ten the route that they take you on is far longer so, you know, they’re the eventual losers.
W: So if you do have a difficult passenger you want to get rid of, what do you do?
M: I’d stop the cab and tell them to get out.
W: Does that often happen?
M: Mmm, it’s happened to me three times. And they’ve got out. So I, I myself haven’t had a lot of problems with difficult people, you know.
W: When you pick up tourists as passengers, what kind of places do they like to go to?
M: I suppose the most famous landmark is Buckingham Palace, the Tower of London, maybe Harrods; but certainly Buckingham Palace.