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  3. You recently attended a one-month training course for shorthand. You were disappointed with the course and you have decided to w

You recently attended a one-month training course for shorthand. You were disappointed with the course and you have decided to w

admin2012-01-22  42
问题      You recently attended a one-month training course for shorthand. You were disappointed with the course and you have decided to write a letter of complaint to the training company.
     Read the advertisement below, which gives details of the course. You have already made some notes on the advertisement.
     Then, using all your handwritten notes, write your letter to Shirley Taylor at ABC Certification Services.
     Do not include postal addresses.
     Write 120-140 words.
ABC Certification Services
Good for business, good for you.
    In an era of fast-breaking online news, shorthand remains a core skill for today’s journalists and one that must not be compromised. If you haven’t got shorthand you’re just too slow. Our courses will help you develop the ability to take shorthand and read back an accurate note.

Shirley Taylor
ABC House
Summerfield Road
Oxford OX84DN
选项
答案Dear Mrs. Taylor, I am writing to complain about a training course for shorthand which I attended on March 15th. When I booked this course, I chose your company as it came highly recommended and the courses seemed to be of a high standard. I was promised an experienced trainer but unfortunately he was sick and the replacement was not as good as expected. Regarding the information packs there were only a pile of loose photocopies, which was not the high-quality information packs as you promised. The class was supposed to be about 8 people but in mine there were about 15. Finally. I should make it clear that the class started one hour late, and the lunch that was served was extremely cold. I am sure you can understand my disappointment. I would therefore be glad if you could investigate this matter. I look forward to hearing from you soon. Yours sincerely, Grace Swift
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