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外语
A、The company will compensate the customer. B、The company will refund the customer’s money. C、The company will replace it. D、The
A、The company will compensate the customer. B、The company will refund the customer’s money. C、The company will replace it. D、The
admin
2009-08-19
53
问题
W: Hello, I bought this laptop computer a little over a month ago, and I am having some difficulty with it.
M: What seems to be the problem?
W: The screen is flashing. It’s really irritating. I would like to return it and get my money back.
M: I’m sorry. Our store has a very strict return policy. After more than a month, we are not able to refund your money.
W: Well, I just bought it end it’s already broken. I didn’t do anything unusual to it. I didn’t drop it or anything. I think it has some kind of manufacturing defect.
M: Your computer has a one year warranty. You could ship the computer back to the company and they will replace it.
W: Can’t I just exchange the computer here?
M: I am afraid that’s not possible after a month.
W: Can I please talk to the manager?
M: The manager? I am afraid he’s not in. We really can’t return your money, but... I would give you another one, but we no longer carry that model. We can, however, offer you a store credit. You can use it to buy another computer or anything else we carry here in the store.
W: That would be fine. Thank you very much for your help.
M: No problem.
选项
A、The company will compensate the customer.
B、The company will refund the customer’s money.
C、The company will replace it.
D、The company will do nothing about it.
答案
C
解析
According to the man, what will the company do if the broken computer is under warranty?
综合推断题。男士说女士的电脑有为期一年的保修期,女士可以把电脑运回给公司,公司会为其换一台,由此可知,如果坏掉的电脑在保修期内,公司可以为顾客换一台,故选C。
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0
大学英语六级
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