It’s a fact of life in the 21st-century workplace: The boss may well be watching his employees, especially if they use a compute

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问题    It’s a fact of life in the 21st-century workplace: The boss may well be watching his employees, especially if they use a computer. Bosses are using two types of spying software: network-based programs that monitor all traffic passing through a system, and programs that sit directly on an employee’s desktop.
   Vericept Protect is an example of the first type. The software searches all correspondence for any indication that employees are accidentally or maliciously communicating sensitive data, and blocks it. Vericept also claims it can examine the tone of an e-mail to detect job dissatisfaction. Someone who sends a message saying "I hate my job." or "You’re not going to believe what my idiot boss did today." could be poised to upload company files in anticipation of leaving the job.
   Vericept makes products to monitor other Web activities as well. Paul Pilotte, a senior product manager at the company, says it helped one client fend off a harassment suit filed by a senior employee who claimed someone had left printouts from an adult website in her office. The company planned to give her a large severance package (解雇费) until it used a Vericept tool to examine her Web use. That search found that the employee had printed the pages herself. On another occasion, Vericept helped catch a worker who had installed a keylogger on a manager’s computer to extract the boss’s passwords.
   One product that monitors an individual desktop is NetVizor. It can record everything a person types, from bank passwords to the names of illnesses searched on WebMD. It also logs and monitors e-mails sent and received, instant message chats, and the names of documents opened or printed. It can even capture a snapshot of a computer screen, providing an employer with a replica of what the employee is seeing on his or her monitor.
   Kelly Todd, information-services security analyst for Securities America Financial Corporation, an independent broker dealer with several hundred employees, won’t say what kind of software his company uses. But he does say as soon as "somebody types an e-mail and hits Send, before it even gets to the central e-mail server, it goes through a system that archives the e-mail".

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答案Spying software.

解析 根据题干中的In the 21st-century workplace, the boss can monitor定位到原文第一段前两句It’s a fact of life In the 21st-century workplace: The boss may well be watching his employees, especially if they use a computer. Bosses are using two types of spying software... 此处应填入名词性成分,作using的宾语。题目问的是在21世纪的工作环境中,老板用来监视员工电脑的工具是什么。原文第一句提到,老板能够监视使用电脑的员工,紧接着第二句指出了老板监视员工电脑的工具和方法,即通常使用两种监视软件。题干中的monitor与第一段第一句中的watch相对应,都表示“监视”,原文第二句using之后的部分即为监视时所使用的工具,故答案为spying software。
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