2. 外语
  3. A The importance of cooperation. B The importance of hard-work. C How to forge tight relationship with customers.

A The importance of cooperation. B The importance of hard-work. C How to forge tight relationship with customers.

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问题     A  The importance of cooperation.
    B  The importance of hard-work.
    C  How to forge tight relationship with customers.
    D  How to ask for a raise.
    E  How to become an excellent salesperson.
    F  The philosophies of the company.
    G  To identify principal duties and learn to be responsible and serve the customers well.
    H  How to get promotion quickly.
______
选项
答案G
解析 根据录音中“The first class in the training was to identify our principal duties and to ensure that we were aware of individual roles and responsibilities”可知，说话人主要学到了如何确认自己的任务，学会负责和如何很好地为酒店的顾客服务。
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