首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
专升本
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claims
When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer’s claims
admin
2016-03-05
57
问题
When a consumer finds that an item she or he bought is faulty or in some other way does not
live up to
the manufacturer’s claims, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumers’ favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work". The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and firmly as possible. If a polite complaint does not achieve the desired result, the consumer can go a step further. The last alternative is to threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
According to the passage, which is suggested as the last alternative that consumers may turn to?
选项
答案
Turn to the Consumers’Rights Protection Organization for help.
解析
文章表明:消费者最后的处理方式就是向消费者权益保护组织求助。文章最后一段指出,顾客购买了有瑕疵的商品后,可以向销售者或生产者投诉,如得不到满意答复,可以进一步向消费者权益保护组织反映。
转载请注明原文地址:https://kaotiyun.com/show/QTHC777K
本试题收录于:
英语题库普高专升本分类
0
英语
普高专升本
相关试题推荐
Stillnotsurewhyyoushouldbelearningaforeignlanguage?Herearesomeverygood【B1】______.First,aforeignlanguagemake
Foreignersexperiencedifferentdegreesofcultureshock.Thesymptoms【B1】______fromgreattosmall.Somepeopleareonlyillat
Mysonhasstartedtohangoutwiththewrongtypeofboys.HeisfifteenyearsoldanduntilrecentlyIhadalwaysbeengratefu
Ifyou_____5minutesearlier,you_____him.
Parentshavetodomuchlessfortheirchildrentodaythantheyusedtodoandhomehasbecomemuchlessofaworkshop.Clothes
Parentshavetodomuchlessfortheirchildrentodaythantheyusedtodoandhomehasbecomemuchlessofaworkshop.Clothes
Therearetwofactorswhichdetermineanindividual’sintelligence.Thefirstisthesortofbrainheisbornwith.Humanbrain
A、boughtB、thoughtC、foughtD、roundD
Forthispart,youareallowedthirtyminutestowriteacompositiononthetopic"GettingtoknowtheWorldOutsidetheCampus"
WhenIwaslearningcalligraphy(书法),myteachertoldmeastory.Acalligraphertaughthandwriting.Oneofhisstudentswho
随机试题
你的部门因预算的限制,有必要进行整编。你请了本部门中一位经验丰富的人负责这项工作。他在你部门的每个领域都工作过,你感到他有能力完成这一任务,可他却似乎对这项任务的重要性反应漠然。此时,你应当采取哪种领导方式?()
视力即视锐度,主要反映()的功能,可分为()、()视力,后者为阅读视力。
男,52岁,双下肢僵硬乏力2年,双上肢乏力伴肌萎缩半年。体检:双手大小鱼际肌萎缩,可见肌纤维震颤,四肢痉挛性肌张力增高,四肢肌力4级,髌阵挛阳性,踝阵挛阳性,双侧Babinski征(+)。帮助诊断的首选检查是
患者,女性,27岁,半个月来怕热、心悸、出汗多,体重下降5kg。查体:血压120/65mmHg,无突眼,甲状腺轻度弥漫性肿大,可闻及血管杂音,心率120次/分,心律齐。对该患者首选的治疗方案是
高强度混凝土是指硬化后强度等级不低于C60的混凝土,其水泥和掺和料的总量不应大于()。
用于公路工程的炸药主要为( )。
下列各项措施中,属于防范计算机病毒措施的是()。
比量是指通过已有的经验或知识为参照而进行逻辑推理得出的认识结果。这样的认识结果由于其作为参照基础的知识或是绎验和逻辑推理都具有无误性,所以其认识结果也就真实可靠。根据以上定义,下列不属于比量的是:
以下选项中,不合法的C语言用户标识符是
WhichofthefollowingisNOTthecausethatwillleadtoemployees’stressatwork?Thepassageismainlyabout______.
最新回复
(
0
)