What are the speakers talking about?

M: Hello. How can I help you today?
W: Hello. I’d like some information on the telephone banking services offered at by your bank.
M: Cogently. What would you like to know?
W: How do I sign up?
M: Just let me know, I’ll sign you up immediately.
W: Can you tell me bow the telephone banking services work?
M: You can do all your day-to-day banking over the telephone, 24 hours a day.
W: That’s great. How do I access my account?
M: Just call the bank, key in your PIN number and listen to the menu of options available.
W: How do I choose which option I want?
M: Jnst press the number for the service stated by the recording.
W: What kind of things can I do?
M: You can check your balance, pay bills, order a statement or even transfer money to another bank.
W: That’s fantastic! Can I trade stocks and bonds?
M: I’m afraid you will have to have a special account for that.
W: What about getting help if I have any problems?
M: There’s an automated answering machine and staff are available 9 to S seven days a week.
W. It all sounds very good to me. I’d like to sign up.
M: Alright, can you answer a few questions please?
W: Certainly...