首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
The biggest problem with the computer is that When dealing with complaints, she would like to
The biggest problem with the computer is that When dealing with complaints, she would like to
admin
2010-08-20
61
问题
The biggest problem with the computer is that
When dealing with complaints, she would like to
A: Come in Sharon end take a seat.
B: Thanks.
A: so, where do we start? Should we begin with a look at last year and then go on from there?
B: Fine.
A: So, how do you feel you’ve done in your first full year with the company?
B: Overall, I think I’ve done quite well. I feel quite confident now about what I do.
A: And are you happy with your duties?
B: Well, the job is exactly as it was advertised in the paper, so there have been no surprises. I like dealing with customers and I don’t mind answering the phone and preparing invoices. Sometimes it’s a bit boring typing long price lists, but then everyone has to do it.
A: That’s true. Does anything make your job difficult?
B: The computer. To begin with, I was slow because I didn’t know the program, but now I get annoyed when the computer just stops working for no reason. I often sit looking at the monitor for minutes, not sure whether it is still working or not. I think the network is too old for our soft ware end we need some new machines.
A: But apart from the computer, is there anything else you would like to change?
B: Erm, let me see. I’d like the authority to issue credit notes without having to ask you first. You’re often away on business end sometimes customers ring up with a complaint. And if we can’t contact you, then we can’t deal with the complaint properly. It’s a bit embarrassing at times.
A: Yes, but some of our customers always find something wrong end try end get a credit note with every order. You can’t believe everything they say, you know. What about your objectives for the future?
B: Well, I need to get to know the customers a bit better and maybe try to make fewer mistakes. But I think the most important thing is to increase my product knowledge, so I don’t get embarrassed when customers make enquiries.
A: Don’t worry, you’ll learn all that in time. What I’d like to ask you about now is...
选项
A、take more responsibility.
B、pass the customer on to her boss.
C、didn’t care for
答案
A
解析
转载请注明原文地址:https://kaotiyun.com/show/QmEO777K
本试题收录于:
BEC初级听力题库BEC商务英语分类
0
BEC初级听力
BEC商务英语
相关试题推荐
•Youwillhearanotherfiverecordings.•Foreachrecording,decidewhatthespeakeristalkingabout.•Writeoneletter(A--H)
•Youwillhearthreetelephoneconversationsormessages.•Writeoneortwowordsoranumberinthenumberedspacesontheno
•Youwillhearfivepeoplesellingproducts.•Foreachrecording,decidewhatthespeakerisselling.•Writeoneletter(A-H)
AdvantagesofProductsThecompanythemanworksfor(5)theequipmenttocustomersProvidesbest(6).Hasits
A.thebusinessofthecompanyB.theprincipleofthecompanyC.theproductionofthecompanyD.thescaleofthecomp
PHONEMESSAGETo:PaulTenchRe:(5)meeting.PatrickBrownisunabletoattendmeetingarrangedfor(6).
Youwillhearajobinterview.Foreachquestion(23-30),markoneletter(A,BorC)forthecorrectanswer.Afteryouhavelis
ThestrongactionTuesdayintheusuallystodgyoldindustrialgroupssuchassteel,miningandfarmwhenequipmentprompteda
•Readthearticlebelowaboutairporthotels.•Inmostofthelines34-45,thereisoneextraword.Itiseithergrammaticallyi
NewFourSeasonsAlumniCommunityislaunched!IfyouareaformerFourSeasonsemployee,wewelcomeyoutojoinourAlumnigrou
随机试题
下列项目中不属于现金流出的项目是
A.风痰闭阻痫证B.痰火扰神痫证C.瘀阻脑络痫证D.心肾亏虚痫证平素头晕头痛,痛有定处,伴单侧肢体抽搐,一侧面部抽动,颜面口唇青紫,舌质暗红有瘀斑,苔薄白,脉涩。证型为
慢性缩窄性心包炎确诊后便应
高血压合并糖尿病的患者,不宜用下列哪种药物
按电梯安装平面布置图要求,每根导轨上至少应设置2个导轨架,各导轨架之间的间隔距离应不大于()m。
投资银行按照议定价格从发行人手中购进将要发行的全部股票,然后再出售给投资者,最后将所筹集的资金交付发行人的股票销售方式是()。
在(n,Ac)的抽样方案中,对批的接受与否是怎么判断的?()。
【2013年云南昭通.简答】影响小学生心理健康的因素是什么.
根据以下资料,回答下列问题。2008年末,上海市百强企业集团年末资产总计28121.41亿元,比上年增长6.9%;从业人员123.39万,下降2.3%。全年完成营业收入15328.40亿元,增长7.9%;实现利润总额821.22亿元,下降40.5%
A、Badguysinoldfilms.B、Aperson’slifeproject.C、Religionorpolitics.D、People’sgoalorpurpose.C
最新回复
(
0
)