Each year some 4 trillion e-mails are sent worldwide from about 600 million electronic mailboxes. In 1995, employees sent three

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问题     Each year some 4 trillion e-mails are sent worldwide from about 600 million electronic mailboxes. In 1995, employees sent three e-mails per day and received five. E-mail usage has jumped mom than six fold, with employees now sending an【B1】______of 20 e-mails and receiving 30 each day. During March and April 2001, Rogen International【B2】______the first study on the【B3】______of e-mail and face-to-face communication in the work place.
    More than 1,400 senior-and middle-level executives【B4】______in the international survey.  They said that despite popular myth, e-mail has not【B5】______the amount of face-to-face communication  【B6】______at work. While executives are spending an average 120 minutes a day receiving, checking,【B7】______  and sending e-mails, they are also still spending 130 minutes a day in formal and informal  face-to-face meetings. The message from the research is clear. Business leaders should  【B8】______that they maintain the right balance between face-to-face and e-mail. Keeping e-mails relevant to all employees is the challenge. According to the study,【B9】______.
    E-mail has revolutionized the quick and broad distribution of information. Almost 85 percent of participants in this study agreed that【B10】______The telephone and written faxed ranked a distant third and fourth respectively.【B11】______.
【B10】

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答案e-mail has improved organizational communication and e-mail and face-to-face ranked together as preferred channels for general communication

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