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What is the woman calling to inquire about?
What is the woman calling to inquire about?
admin
2017-04-10
13
问题
What is the woman calling to inquire about?
W: Hello. This is Grace Carey. I’m relocating to Melbourne next month, so l need to cancel my membership at Emerald’s Gym. Could I possibly do it online?
M: Sorry, but the company doesn’t allow membership cancellations over the phone or through our Web site. You will have to go to the Emerald’s Gym nearest you and speak with one of our customer service representatives. There, you’ll need to fill out a form at the service counter. Also, you are required to pay a cancellation fee.
W: Is that so? I have several meetings this week. Could I send my secretary to fill out the documents and pay the charge through my credit card?
M: No problem. Just send an identification card and authorization letter with your secretary.
选项
A、Changing her phone number
B、Renewing a contract
C、Making online payments
D、Canceling a membership
答案
D
解析
本题是询问女士打电话要咨询的事情,注意听女士所说的话。女士说“I need to cancel my membership…Could I possibly do it online?”,即她需要取消她的会员资格,问是否可以在网上取消,故正确答案是(D)Canceling a membership。
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本试题收录于:
托业听力题库托业(TOEIC)分类
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