首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Read the text below about customer care. In most of the lines (41-52) there is one extra word. It is either grammatically incorr
Read the text below about customer care. In most of the lines (41-52) there is one extra word. It is either grammatically incorr
admin
2012-03-12
55
问题
Read the text below about customer care.
In most of the lines (41-52) there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct.
If a line is correct, write CORRECT on your Answer Sheet.
If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
The exercise begins with two examples, (0) and (00).
Customer care
0 Apart from ensuring that an efficient electricity supply for our
00 customers, NatElectric provides an invaluable service in other areas
41 as well. While our Customer Helpline (charged at local rates) is the
42 first point of contact with when you want to make an enquiry and
43 we receive a huge number of calls from customers—on
44 average, there are 50,000 calls a one week. Available 24 hours
45 a day, seven days a week, 365 days a year, our Helpline on advisors
46 aims at to answer 95 per cent of all calls within 15 seconds. There
47 are more than 200 advisors, working in around the clock to
48 provide for this service, backed by a further 80 support staff
49 who do handle any necessary paperwork. Although our target
50 is to reply to letters within 10 working days, NatElectric regularly
51 responds within three to four days, and we are especially proud of the
52 very high standards achieved of our customer relations team.
选项
答案
WITH
解析
此处contact为名词,后面没有对象.因此,不需要使用介词。
转载请注明原文地址:https://kaotiyun.com/show/SB7d777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
Whatdidthecustomersrecommend?
Whatdidthecustomersrecommend?
Inthispart,theinterlocutorasksquestionstoeachofthecandidatesinturn.Youhavetogiveinformationaboutyourselfand
Askingquestions询问
Iscapitalmarketimportantornot?Why?Canyougiveexplanationaboutit?
Answer回答
Task6IncreaseinOrdersThemanufacturingcompanyyouworkforhasexperiencedasuddenincreaseincustomerordersandiscon
Askingquestions查询
Theinterlocutorasksyouquestionsonanumberofwork-relatedandnonwork-relatedsubjects.
Leavingamessageonanansweringmachine
随机试题
“阳脉之海”是指()
A、苯妥英钠B、丙戊酸钠C、乙琥胺D、卡马西平E、促肾上腺皮质激素泼尼松婴儿痉挛,首选()
患者,男,25岁,因车祸受伤2小时入院。查体:嗜睡,呼唤能睁眼;回答问题有错误;对疼痛刺激能定位。其Glasgow昏迷分级计分应为()
病人的病情分级(轻、中、重)
A.通宣理肺丸B.养阴清肺丸C.蛇胆川贝液D.参贝北瓜膏E.苏子降气丸治肺虚,咳嗽宜用
()是指针对应急预案中全部或大部分应急响应功能,检验、评价和应急组织应急运行能力的演练活动。
A注册会计师是从事电梯制造业的XYZ股份有限公司2011年度财务报表审计的项目经理。在对助理人员编制的有关主营业务收入审计的工作底稿进行复核时,请代为作出正确的专业判断。为了证实XYZ公司主营业务收入是否真实,执行的下列审计程序中比较有效的有()
画家:画布:绘画
[A]financialaidshouldbeprovidedtopoorcountriesthatarewithawidevarietyofplantsandanimals.[B]everyonewillsin
What’stheaverageincreaseperyearofforeignstudentpopulationintheperiodbetween1985and1990intermsofpercentage?
最新回复
(
0
)