首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Read the article below about goods returned by customers to mail order companies. Choose the best word or phrase to fill eac
Read the article below about goods returned by customers to mail order companies. Choose the best word or phrase to fill eac
admin
2017-03-27
86
问题
Read the article below about goods returned by customers to mail order companies.
Choose the best word or phrase to fill each gap from A, B, C or D on the opposite page.
For each question(19-33), mark one letter(A, B, C or D)on your Answer Sheet.
There is an example at the beginning(0).
Unwanted Goods
Increased sales is always good news for mail order companies. But more sales also(0)___ A___more items are returned. Most companies have a full returns policy, but as Meg Powell, Managing Director of mail order company Go First, explains, this usually【C1】______a lot of extra work. ’If an item comes back, we have to【C2】______with refunds, apology mailings and stock control. This is a complex process and each returned item undergoes close【C3】______for defects. If goods are in a fit【C4】______ for stock, they need repacking and putting back in the warehouse. If not, we’ll look at why. Anything【C5】______ to the quality of returned goods is【C6】______information. In some instances we can identify a fault in production and do something about it.’
Estimates of the number of returns for the sector【C7】______ In the 【C8】______of Go First, which delivers 100 million packages a year, 26 million come back. Reducing this number is an important【C9】______for the company. One way it aims to do this is by making the initial order-taking process as accurate as possible, and by closely【C10】______ the packing of goods. 【C11】______ the reasons for returns also helps. Go First telephones a 【C12】______of people returning goods to establish their reasons for doing so.
Clearly, a customer-focused returns process is essential for fostering trust in the company. ’It is standard【C13】______in this business,’ says Meg Powell. ’It attracts customers, gives them a greater【C14】______of security and encourages them to buy. We realise that making the return of goods a smooth, fast process can only【C15】______customer satisfaction.’
Example:
A means B leads C proposes D gives
【C8】
选项
A、place
B、state
C、case
D、position
答案
C
解析
转载请注明原文地址:https://kaotiyun.com/show/SaoO777K
本试题收录于:
BEC中级阅读题库BEC商务英语分类
0
BEC中级阅读
BEC商务英语
相关试题推荐
From1971until1986,Japaneseshareinhightechnologyexportmarketincreasedby______.Itisalsopossiblethat______.
•Youwillhearatalkpresentedbyareporter,aboutnewproductintroduction.•Foreachquestion23-30markoneletter(A,B
HowtoapproachListeningTestPartTwo•Thispartisintwosections,Ineachsectionyoulistentofiveshortmonologues,spo
•Youwillhearfivespeakerstalkingaboutbusinesstrips.•Foreachrecording,choosethereasonthespeakergivesforthetr
HowtoapproachListeningTestPartTwo•Thispartisintwosections.Ineachsectionyoulistentofiveshortmonologues,spo
ThejobvacancyisforAtTownandCityStores,hedealswith
Lookatthenotesbelow.Youwillhearawomanleavingamessageaboutameeting.TodayBusinessMagazine
YouwillheararadioreportertalkingaboutdifficultiesfacedbythenewChiefExecutiveofHealthwayplc,achainofhealtha
YouwillheararadioreportertalkingaboutdifficultiesfacedbythenewChiefExecutiveofHealthwayplc,achainofhealtha
随机试题
患者,女性,43岁。被汽车撞倒,头部受伤,唤之睁眼,回答问题错误,检查时躲避刺痛。其格拉斯哥昏迷评分为
正常人体的血浆渗透浓度范围为
建设工程施工分包工程进度款的内容包括()。
自2006年6月1日起,个人购买普通住房超过5年转手交易的,销售时( )营业税。
下列属于固定收益产品的有()。
根据支付结算法律制度的规定,汇人银行对于向收款人发出取款通知,经过()无法交付的汇款,应主动办理退汇。
职业分类的特征包括()。
以下属于帛画的是()。
教育是治安管理的基本手段,处罚是教育的辅助手段。()
根据“歌手”表建立视图myview,视图中含有“歌手号”左边第一位是“1”的所有记录,正确的SQL语句是()。
最新回复
(
0
)