•You will hear five short recordings. Each person is talking on the phone. •For each recording, decide what is the main topic of

F: Last month was probably my busiest ever. I traveled 30,000 kilometres and visited 35 customers. I got 15 firm orders and the nice thing is I’ll get 13.5% commission on each, once the invoices have been paid.

F: Recently we’ve been working very hard with the people in Production to meet the new international standard that has just been introduced, and it’s made a big difference, because last week we achieved the lowest ever rate of faulty products coming off the line.