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  3. What is important when...? Clearing up a misunderstanding - Analysing the reasons - Finding the solutions - -

What is important when...? Clearing up a misunderstanding - Analysing the reasons - Finding the solutions - -

admin2016-09-23  40
问题 What is important when...?
Clearing up a misunderstanding
- Analysing the reasons
- Finding the solutions
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选项
答案When it comes to clear up a misunderstanding, the following factors should be taken into consideration. The very first step we should take is to analyse the reasons. Only when we find the reasons can we put forward good suggestions and solutions. What’s more, we should try the utmost to find the solutions. There are several ways to realise the goal, such as communicating with other colleagues, asking for help from the managers and so on. Last but not least, we should try to communicate in a proper way. A face-to-face conversation may be the most desirable way, but if we can’t manage that, an e-mail clearly explaining the whole thing could be an alternative.
解析     本题要求发言的主题是“消除误会”。根据已有的要点1“Analysing the reasons分析缘由”可知，这样做的目的自然是为了排除误会了。根据已有的要点2“Finding the solutions寻找解决办法”，可知，只有积极采取行动，才能改善关系(improve relations)。另外我们还可以补充一些回答的要点。例如：Being polite，礼貌待人很重要，也是获得理解的需要；或是Communicating properly，恰当地进行沟通可以使得补救措施更有效。
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