首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Embracing failure is a cliche of the business world. But as Matthew Syed, a journalist at The Times, shows in a new book, Black
Embracing failure is a cliche of the business world. But as Matthew Syed, a journalist at The Times, shows in a new book, Black
admin
2023-01-17
17
问题
Embracing failure is a cliche of the business world. But as Matthew Syed, a journalist at The Times, shows in a new book, Black Box Thinking, in practice a "
stigmatizing
attitude toward error’ pervades everyday life. This has big implications.
Success brings its own rewards, but the world comes down hard on those who are deemed failures. The desire to avoid such opprobrium prompts people to cover up mistakes, argues Mr. Syed. Police foil to drop cases against people accused of committing a crime, even after clear evidence emerges of their innocence. Politicians plough on with policies even when it is obvious they are not working. All are psychological strategies to avoid admitting fault.
Fear of failure can have devastating consequences, as Mr. Syed shows in a story about United Airlines. In 1978, as a plane approached its destination, the pilot worried that the landing gear had not come down. Desperate, he tried to establish what was wrong, becoming blinded to the plane’s dwindling fuel reserves. Eventually the tank was empty, and the plane crashed. The worry of making a mistake—subjecting the passengers to a bumpy landing—blinded him to bigger problems.
The story is a metaphor. Investors hold on to losing stocks longer than they should. Unable to face the shame of a bad return, they end up with a much bigger loss. Fred Goodwin of RBS, a bank, fretted about the color of the carpets at head office while his firm collapsed under the weight of the financial crisis. The medical profession is especially intolerant of mishaps, says Mr. Syed. This means that mistakes are not scrutinized and people do not learn from them. Small wonder that blunders are pervasive. According to one study of acute care in hospitals, one in 10 patients "is killed or injured as a consequence of medical error or institutional shortcomings".
What to do? One solution is making it easy for people to own up or speak up, as the airline industry has learned to do better than any other. Mr. Syed’s more
novel
suggestion, though, is the rigorous testing of business strategies. This forces people to make improvements. The gold standard is the "randomized control trial" (RCT), in which a treatment group is compared with a control group. Capital One, a credit-card company, has used RCTs obsessively—over the fonts it uses, for example, and the scripts at its call-centers—to assess which initiatives fail and which do not. James Dyson, a technology entrepreneur, and Google are other cheerleaders for this hyperrational school of management.
This approach may also hold benefits for governments. David Halpern is the boss of the British governments Behavioral Insights Team (BIT), known as the "nudge unit", which uses RCTs to improve policy.
Identifying points of failure and making small changes, he argues, reaps
disproportionate gains
. By including a message on a car-tax form appealing to people’s sense of humanity, the BIT sharply boosted organ donations.
Much still needs to be done. Between 2010 and 2012 the BIT saved the British government only S300 million ($457 million), a negligible proportion of GDP. Few businesses incorporate RCTs as extensively as Capital One. Much more could be done. Hospitals could subject doctors to RCTs, identify the mistake-prone and then help them. Civil servants could randomly test the economic impact of policies, such as changes to income tax, before rolling them out It sounds extreme, but confronting failure rationally would bring huge rewards.
Paragraph 4 wants to tell us that________.
选项
A、attitude determines everything
B、failure is the mother of success
C、detail determines success or failure
D、face outweighs anything else
答案
A
解析
第4段举了几个例子:投资者害怕丢面子没有及时抛售亏损股票,古德温过于注重地毯这种无关紧要的细节而忽略公司倒闭的大局,还有医疗界回避失误却造成更多失误。这些都说明人们对失败的态度造成了严重后果。故A项“态度决定一切”为正确答案。
转载请注明原文地址:https://kaotiyun.com/show/VjcD777K
本试题收录于:
CATTI二级笔译综合能力题库翻译专业资格(CATTI)分类
0
CATTI二级笔译综合能力
翻译专业资格(CATTI)
相关试题推荐
Turtleshaveanunfortunatehabitofeatingplasticobjectsfloatinginthesea.Thesethengettrappedintheiralimentarycana
Skepticsofhighereducationoftencomplainthatuniversitiesoffertoomanyboringdegreeswithlittlevalueintheworkplace.【
Firstitwaspets,thenfish.Nowit’spoultryandpigs.The【C1】________ofanimalsallowedtofeedoninsectsisgrowing.Anew
[A]Staycalm.[B]Stayhumble.[C]Don’tmakejudgments.[D]Berealisticabouttherisks.[E]Decidewhethert
WhydopeoplereadnegativeInternetcommentsanddootherthingsthatwillobviouslybepainful?Becausehumanshaveaninheren
TheUnitedStatesiswidelyrecognizedtohaveaprivateeconomybecauseprivatelyownedbusinessesplay【C1】________roles.TheA
TheUnitedStatesiswidelyrecognizedtohaveaprivateeconomybecauseprivatelyownedbusinessesplay【C1】________roles.TheA
LastSeptember,theU.S.governmentannouncedthatitsbirthratefellto"anotherrecordlow".Morallyspeaking,there’snothing
TheaverageBritishpeoplegetsix-and-a-halfhours’sleepanight,accordingtotheSleepCouncil.Ithasbeenknownforsomet
InApril,BritishresearchersatUniversityCollegeLondonfoundthat,ratherthantherecommendedfive,sevendailyportionsof
随机试题
有一病人,心悸气短,有风湿病史,近半年症状加重,查体左心界扩大,心率120/分,胸骨左缘2-3肋间可闻到舒张期杂音,脉为水冲脉,本患者的疾病最大可能是
A.先煎B.后下C.研末冲服D.包煎E.同煎
慢性肾功能衰竭病人易出现哪种内分泌腺功能亢进
一辆外地面包车因违章行驶被A市交警拦下。驾驶员张某解释自己第一次来到A市,不熟悉路况。张某还诚恳地说:“这里有些交通标志和信号在我们县城都没有见过。”交警考虑到其具有一定的特殊性,对其作出免予处罚、教育后放行的决定。对于这一事件,下列说法正确的有哪些?(
在工程网络计划中“工期固定,资源均衡”优化的目的是寻求( )。
在WindowsXP“资源管理”窗口的右部,若已经选定了所有文件,如果要取消其中几个文件的选定,操作错误是()。
根据不同的环境和不同的目的,证券交易机制有着各异的目标,但是,共同的证券交易机制的目标有()
随着市场经济的发展,向银行借款已成为资金需求者最基本的筹资手段。()
建筑施工图中的索引符号是由直径为()mm的圆和水平直径组成,圆及水平直径均应以细实线绘制。
AtamusicfestivalinCaliforniainJune1967,amiddle-agedsitarplayerwatchedJimiHendrixsethisguitaronfire.Thecrow
最新回复
(
0
)