首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purcha
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purcha
admin
2013-10-11
57
问题
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purchases the good or in other words gives monetary【C1】______ of the good he chooses. The more customers purchase—the better is for the company, as its capital growth.【C2】______the growth of the number of customers is【C3】______for each company.
As the level of satisfaction【C4】______from customer to customer, it is important for each company to have specific components of customer satisfaction in order to【C5】______ a mass satisfaction result. Proper components are the【C6】______of customers purchasing from a company and【C7】______ their purchase decision over again, as customer satisfaction and loyalty are the direct reflections of the brand loyalty factors, certain emotional【C8】______ or other external reasons. Measuring the level of customer’s satisfaction is rather hard and the results may be sufficiently【C9】______. Customer satisfaction constantly needs a target to be aimed at,【C10】______the " requirements " of the contemporary customer change from day to day.
【C11】______the "satisfaction" information is obtained by the means of either telephone or an Internet-survey. It【C12】______be noted that these two ways of obtaining information are the major marketing prediction【C13】______. Such surveys are rather accurate and reveal the customer loyalty of each【C14】______ company. Customer satisfaction measurements help the companies build their customer-strategies based on the strengths and the weak spots of each good that【C15】______it from obtaining high level of customer’s satisfaction and loyalty.【C16】______of the customer’s loyally revealed on the early stages of satisfaction measurements helps to【C17】______a good to a more corresponding market position.【C18】______ customer’s loyalty has one other important element【C19】______ is the knowledge of what customers think about the brand, the brand’s specific product and results【C20】______a correct marketing strategy decision-making.
【C7】
选项
A、thinking
B、reaching
C、repeating
D、affirming
答案
C
解析
动词辨析题。句意同上。根据本句中的副词短语over again,可知此处强调动作的重复性,repeat意为“重复”,可以与decision搭配。think不能直接接名词;reach和affirm虽均可与decision搭配,但分别表示“经过商讨等做出决定”和“确认某个已经做出的决定”,均不符合上下文语境,因此都应排除。
转载请注明原文地址:https://kaotiyun.com/show/VsGK777K
0
专业英语四级
相关试题推荐
Fewpeoplecanlistentomusicthatismoreorlessfamiliarwithoutmovingtheirbody,______,somepartoftheirbody.
Whycan’tthespeakerssortouttheprogramnow?
Today,California’spublicschoolsareadisaster.【C1】______bydysfunctionanddisrepair,theyrankatthebottomofthecountry
Accordingtotheinternationallyagreedmeasures,poorcountriescan______cheapcopiesofanti-AIDSdrugs.
Therelationshipbetweenthehomeandmarketeconomieshasgonethroughtwodistinctstages.Earlyindustrializationbeganthep
Theteacheraskedaverydifficultquestion,butfinallyTed_____asatisfactoryanswer.
Therearetwobasicwaystoseegrowth:oneasaproduct,theotherasaprocess.Peoplehavegenerallyviewedpersonalgrowtha
HowwouldsomeAsiansstarttheirconversationwhentheymeetforthefirsttime?
Hehasspentalarge_________ofmoneyonhisnewhouse.
Thecampaigntostoppeoplefromsmokingisinfullswing.Theunderlinedpartmeans
随机试题
关于尺神经的叙述,正确的是
ItwasrainingheavilyandlittleMaryfeltcold,soshestood______tohermother.
A.奇脉B.交替脉C.水冲脉D.短绌脉提示脉压增大
能促进肺心病发生心力衰竭的因素有
下列关于在围术期合理预防性应用抗菌药物的描述正确的是()。
借贷还本付息清算表属于基本财务报表,该表中列出了可直接用于计算清偿能力指标的基础数据。()
在价值工程活动中的方案创造阶段,要求专家们根据有关研究对象的问题和要求,在互不商量的情况下提出各种建议和设想的方法是( )。
某企业销售一项价值较大的产品,价值10000元,分五期收款,每期收到全部价款的20%,该企业适用17%的增值税率,则按合同规定收到第一笔货款时,借记银行存款的金额为()。
某集团公司下设A、B两个投资中心。A中心的投资额为500万元,投资利润率为12%;B中心的投资利润率为15%,剩余收益为30万元;集团公司要求的平均投资利润率为10%。集团公司决定追加投资200万元,若投向A中心,每年增加利润25万元;若投向B中心,每年增
中国法制史上出现的下列法律形式中,具有判例法性质的有()(2012年一法综一第30题)
最新回复
(
0
)