首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purcha
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purcha
admin
2013-10-11
38
问题
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purchases the good or in other words gives monetary【C1】______ of the good he chooses. The more customers purchase—the better is for the company, as its capital growth.【C2】______the growth of the number of customers is【C3】______for each company.
As the level of satisfaction【C4】______from customer to customer, it is important for each company to have specific components of customer satisfaction in order to【C5】______ a mass satisfaction result. Proper components are the【C6】______of customers purchasing from a company and【C7】______ their purchase decision over again, as customer satisfaction and loyalty are the direct reflections of the brand loyalty factors, certain emotional【C8】______ or other external reasons. Measuring the level of customer’s satisfaction is rather hard and the results may be sufficiently【C9】______. Customer satisfaction constantly needs a target to be aimed at,【C10】______the " requirements " of the contemporary customer change from day to day.
【C11】______the "satisfaction" information is obtained by the means of either telephone or an Internet-survey. It【C12】______be noted that these two ways of obtaining information are the major marketing prediction【C13】______. Such surveys are rather accurate and reveal the customer loyalty of each【C14】______ company. Customer satisfaction measurements help the companies build their customer-strategies based on the strengths and the weak spots of each good that【C15】______it from obtaining high level of customer’s satisfaction and loyalty.【C16】______of the customer’s loyally revealed on the early stages of satisfaction measurements helps to【C17】______a good to a more corresponding market position.【C18】______ customer’s loyalty has one other important element【C19】______ is the knowledge of what customers think about the brand, the brand’s specific product and results【C20】______a correct marketing strategy decision-making.
【C7】
选项
A、thinking
B、reaching
C、repeating
D、affirming
答案
C
解析
动词辨析题。句意同上。根据本句中的副词短语over again,可知此处强调动作的重复性,repeat意为“重复”,可以与decision搭配。think不能直接接名词;reach和affirm虽均可与decision搭配,但分别表示“经过商讨等做出决定”和“确认某个已经做出的决定”,均不符合上下文语境,因此都应排除。
转载请注明原文地址:https://kaotiyun.com/show/VsGK777K
0
专业英语四级
相关试题推荐
Forthepasttwoyears,Ihavebeenworkingonstudents’evaluationofclassroomteaching.Ihavekeptarecordofinformalconv
Whycan’tthespeakerssortouttheprogramnow?
Manypeoplenowadayssavemoneyto______fortheiroldage.
Ithasbeensuggestedthatpeoplewhowatchtelevisionincessantly______overlypassive.
Accordingtotheinternationallyagreedmeasures,poorcountriescan______cheapcopiesofanti-AIDSdrugs.
Severalofhisproposalsaboutreformsinthecompanysimplydon’tholdwater.Theunderlinedpartmeans______.
Leaddeposits,whichaccumulatedinsoilandsnowduringthe1960’smid7O’s,wereprimarilytheresultofleadedgasolineemiss
Whatisthepassagemainlyabout?
Hehasspentalarge_________ofmoneyonhisnewhouse.
随机试题
变速操纵杆掉挡等异常情况如何检查?
邻联甲苯胺一亚砷酸盐比色方法测定余氯时,最低检测浓度是()。
合议庭对审判委员会的决定有异议时,可以提请院长提交审判委员会。
眼部碱性烧伤与酸性烧伤不同之处在于
当乎曲线加宽与超高同时设置时,应()处理。
假没当前市场收益率曲线向上倾斜,如果预期收益率曲线变陡,则理性投资者首选()。
企业从银行取得贷款获得经营资金的融资活动是()。
中国古文化有两个重要的______:一个是源于渭河流域的仰韶文化,一个是源于大凌河流域的红山文化。它们形成、出现的时间距今约六七千年,都是从自己的祖先______或裂变出来的。填入横线部分最恰当的一项是()。
甲患抑郁症欲自杀,但无自杀勇气。某晚,甲用事前准备的刀猛刺路人乙胸部,致乙当场死亡。随后,甲向司法机关自首,要求司法机关判处其死刑立即执行。对于甲责任能力的认定,下列选项正确的是
下列叙述中,错误的一条是______。
最新回复
(
0
)