What is the man surprised by?

W: How was the meeting?
M: Good. We talked about ways to increase sales.
W: And? Seems like we’ve tried everything.
M: Well, radio advertising’s pretty effective, though I can’t believe how much they charge! But one guy talked about easy changes to store layout. They just moved some displays around, and it really made a difference.
W: Hmm. I’ve often thought we should move the shoe department from the back of the store to the front. So it’s across from the store entrance.
M: And here’s an even better idea! Put the shoes next to the fitting rooms. If people are trying on clothes in the fitting rooms, they’ll probably want to get the shoes at the same time.
65.What did the man recently do?
66.What is the man surprised by?
67.Look at the graphic. Where does the man suggest putting the shoe department?