首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
What did the speaker talk about last time?
What did the speaker talk about last time?
admin
2019-09-17
60
问题
What did the speaker talk about last time?
Last time we started looking at the question of management and wondering what the term actually meant. Then we took a brief look at the concept of scientific management. You remember, we decided it was useful but not enough on its own. So today we’re going to look at another aspect—behavioral management. You may not really have come across this word "behavioral" before, though I’m sure you are familiar with the word "behavior". Behavioral simply means having to do with behavior. And that is our starting point for today: We are going to start by realizing that the activity of any organization is human activity, designed to achieve human goals. So we are really talking about human behavior.
Any business concern does two things. First, it provides either goods or services that the customer needs. That is, it either makes things or does things for other people in exchange for money. Second, it provides people with work—and most of us have to work in order to make a living.
Work, much as we may sometimes wish we didn’t have to do it, or not quite so much of it, has in fact two advantages. First—and I spoke about this last time—it can give us satisfaction. We can be proud of what we are doing—like a craftsman making something beautiful, or a doctor of a nurse helping people who are ill or in pain. This is what I called job satisfaction, and without it I am sure work can become an awful burden. And on a more basic level, work earns us money, which we can use to buy the things we need in order to live, like food and somewhere to live, as well as all the luxuries we could probably do without but still like to have.
Behavioral management is based on a research of how people behave at work. It uses the findings of psychologists and sociologists, and so on. These make a study of individuals and groups to see what things influence the way they behave in different conditions. The results can then be used to design the best conditions in which people will perform—or behave—in the way that a manager wants them to in order to make a business more efficient and to achieve its goals. They have collected a lot of evidence and formulated a lot of theories to help the manager, and there is no doubt that properly understood and applied, this can be very useful.
But still we return to the fact that people are individuals, all different from each other, and all—as we say—with minds of their own. So no matter what the manager knows about the way people behave in groups and so on, he has really to treat everyone on his staff as an individual in his own right. Of course, he can be helped in this by knowing how to encourage people to do things, how to stimulate them to behave in a certain way, and so on. A manager can himself be taught how to do this, but however unscientific this may sound, it is more likely that a good manager is born rather than trained. He has some natural ability to recognize what people are likely to do, what abilities they have, and other things like that. Realizing this, and then applying what he has learned about human behavior, is what makes someone a good manager.
So behavioral management is management based on an assessment of an individual and the application of what is known about how people in general tend to behave. Like scientific management, it is undoubtedly useful, but not, the complete answer.
选项
答案
Provides goods/service work
解析
转载请注明原文地址:https://kaotiyun.com/show/X5Wd777K
本试题收录于:
公共英语五级笔试题库公共英语(PETS)分类
0
公共英语五级笔试
公共英语(PETS)
相关试题推荐
Whatdoesthespeakermainlydiscuss?
ThespeakerknowsafewChinesestudents.
ThespeakerknowsafewChinesestudents.
ThespeakerknowsafewChinesestudents.
ThespeakerknowsafewChinesestudents.
ThespeakerknowsafewChinesestudents.
ThespeakerknowsafewChinesestudents.
随机试题
影响尿渗透压的主要因素是
国家标准规定X线机的接地电阻应等于或小于
美国卡特政府在1978年曾提出,但被议会否决而未付诸实施的收入政策是( )。
上市公司通过定期报告、临时公告等形式向投资者披露其经营状况的有关信息,包括()。
商业银行风险转移是一种()。
班主任在班级管理中的领导影响力主要表现在两个方面:一是职权影响力;二是()影响力。
根据下列资料,回答下列问题。公路客运方面:10月5日共发送客车3546车次,发送旅客5.45万人次;抵达客车1472车次,抵达旅客1.88万人次。民航方面:10月5日共发送航班236班次,发送旅客3.25万人次;抵达航班233班次
A.LDH1B.LDH2C.LDH3D.LDH5肝脏中富含的LDH同工酶是
记者招待会
=________。
最新回复
(
0
)