E-Mail Message To: Rebecca Palmer From: Joseph Riga Subject: Your order Dear Ms. Palmer, Thanks for your online order from Sim

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问题 E-Mail Message
To: Rebecca Palmer
From: Joseph Riga
Subject: Your order
Dear Ms. Palmer,
Thanks for your online order from Simonte’s Books. Simonte’s Books operates fifty five stores nationwide. We have a number of warehouses and book sources locally and nationally. You can find the latest books, music CDs, and movies. Orders will be delivered at no charge to our customers; however, items may ship separately depending on availability.

If you want to check the status of your order any time, visit our Web site, www. simontesbooks.com. To place an order by phone, call 1-888-525-3787.
Joseph Riga
To: Joseph Riga
From: Rebecca Palmer
Date: May 28
Subject: My order
Dear Mr. Riga,
I was told that item #0128N in my order would arrive on May 15, but I am still waiting for it. When I checked the status of my order online, the record indicated that this item was shipped a week ago. Can you please let me know when can I expect the delivery?
Sincerely,
Rebecca Palmer
What is indicated about Ms. Palmer?

选项 A、She wants to cancel her order.
B、She has ordered multiple items.
C、Her order was placed via phone.
D、Her order is intended for her son as a gift.

答案B

解析 查看帕尔默的订货明细可知有书、CD、DVD等多样商品。
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