首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purcha
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purcha
admin
2013-10-11
42
问题
Why is every company so much interested in the process of customer satisfaction? The answer is rather simple—the customer purchases the good or in other words gives monetary【C1】______ of the good he chooses. The more customers purchase—the better is for the company, as its capital growth.【C2】______the growth of the number of customers is【C3】______for each company.
As the level of satisfaction【C4】______from customer to customer, it is important for each company to have specific components of customer satisfaction in order to【C5】______ a mass satisfaction result. Proper components are the【C6】______of customers purchasing from a company and【C7】______ their purchase decision over again, as customer satisfaction and loyalty are the direct reflections of the brand loyalty factors, certain emotional【C8】______ or other external reasons. Measuring the level of customer’s satisfaction is rather hard and the results may be sufficiently【C9】______. Customer satisfaction constantly needs a target to be aimed at,【C10】______the " requirements " of the contemporary customer change from day to day.
【C11】______the "satisfaction" information is obtained by the means of either telephone or an Internet-survey. It【C12】______be noted that these two ways of obtaining information are the major marketing prediction【C13】______. Such surveys are rather accurate and reveal the customer loyalty of each【C14】______ company. Customer satisfaction measurements help the companies build their customer-strategies based on the strengths and the weak spots of each good that【C15】______it from obtaining high level of customer’s satisfaction and loyalty.【C16】______of the customer’s loyally revealed on the early stages of satisfaction measurements helps to【C17】______a good to a more corresponding market position.【C18】______ customer’s loyalty has one other important element【C19】______ is the knowledge of what customers think about the brand, the brand’s specific product and results【C20】______a correct marketing strategy decision-making.
【C19】
选项
A、what
B、who
C、as
D、which
答案
D
解析
定语从句题。句意同上。分析句子的语法结构,连词前为一个名词,而连词后的句子说明其具体的内容,判断为定语从句。该从句缺乏主语,且先行词为事物,因此which为答案。what,who,as均不符合本句的语法结构,排除。
转载请注明原文地址:https://kaotiyun.com/show/XsGK777K
0
专业英语四级
相关试题推荐
Thepoliceaccusedhimofsettingfiretothebuildingbuthedenied______intheareaonthenightofthefire.
Forthepasttwoyears,Ihavebeenworkingonstudents’evaluationofclassroomteaching.Ihavekeptarecordofinformalconv
Thenewly-builtprincipalmuseumseems________enoughtolastahundredyears.
ThefollowingcountriesaretherisingstarsintheaerospaceindustryEXCEPT
Fortheexecutiveproducerofanetworknightlynewsprogram,theworkdayoftenbeginsatmidnight—asminedidduringsevenyear
TheJobofaJournalistJournalistsworkinmanyareasoflife,findingandpresentinginformation./Theypresentthatinfo
Assoonasheopenedthedoor,a______ofcoldairsweptthroughthehouse.
Howmanynewwondersareselected?
Thecampaigntostoppeoplefromsmokingisinfullswing.Theunderlinedpartmeans
随机试题
纵隔
简述赠与合同的特征。
医师的处方权取得是
男性,60岁,因怀疑冠心病住院进一步诊治。在花园内散步中突然摔倒,意识不清,呼吸断续,颈动脉搏动消失。首选的抢救措施是
混凝土拌合物的和易性不包括()。
某企业为实现质量目标,进行质量管理,建立质量管理体系,并把质量管理的原则作为建立质量管理体系的基础理论,为此该企业进行了一系列质量管理活动。该企业组织员工通过与顾客联络沟通、数据分析等手段,了解外部顾客对企业的反映,充分体现了()的质量管理原则。
(2015·河北)为控制CPI的过快上涨,政府运用了税收、利率等经济杠杆,物价回落,宏观调控成效显著。经济杠杆能够起到调节作用的根本原因在于经济杠杆()
从警察起源上看,( )。
桌子上有一杯凉开水,里面放了5克糖。一个孩子跑来把糖水倒出一半喝掉,添上3克糖,加满水,和匀,走了。第二个孩子跑来,也把糖水倒出一半喝掉,添上3克糖,加满水,和匀,走了。……这样来过1995个孩子之后,杯子里的糖有多少克?()
根据以下资料,回答问题。某公司要派三名优秀员工去厦门出差,这三名优秀员工只能从张振、赵伟、王铎、柳永、杨甲、刘辉、李楠七个人中选出,并要满足以下几个条件:(1)张振和柳永要么一起去厦门出差,要么都不去厦门出差。(2)赵伟和刘辉
最新回复
(
0
)