What’s the probable relationship between the two speakers?

W: Friendship Department Store, may I help you?
M: Yes, could you tell me when the store closes today?
W: We close at 7:30.
M: I see. And when do you open?
W: Nine o’clock every morning.
M: Fine. Thank you very much.

M: This is Peter Johnson, the general manager of Apple Technology Company. Can I speak to the CFO?
W: I’m sorry, Mr. Thomson is on the other line.