2. 职业资格
  3. 　　 Logistics System 1. A logistics system consists of different functions and activities，such as the following：Customer service

　　 Logistics System 1. A logistics system consists of different functions and activities，such as the following：Customer service

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问题 　　  Logistics System
1. A logistics system consists of different functions and activities，such as the following：Customer service is a core function in the logistics process．Each business entityshould have a customer service department to handle complaints
Why is customer service an important element?(    )
选项 A、To retain and keep customers．
B、Togather information about competitors．
C、To develop new market．
D、To strengthen business partner relationships．
答案A
解析
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