首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
What is lacking in North America’s retail industry?
What is lacking in North America’s retail industry?
admin
2019-08-17
31
问题
What is lacking in North America’s retail industry?
W: Canadians love to shop. Yet there seems to be a growing gap between what consumers are looking for and what the retailers are delivering. How are Canadian retailers meeting consumers’ expectations?
M: Recent surveys show that consumers are somewhat disappointed with retail offerings in North America not just in Canada. There is too much sameness in product offering and shopping experience. The new customer who is 25 or younger has grown up with a laptop at school, high speed internet and gaming. They expect to be able to seamlessly shop multichannel in store, on the web, over the phone. Right now, those channels are really isolated. They are not connected as well as they could be. Some retailers are rising to the challenge and some are being left behind.
W: If a retailer is following behind, what’s the first thing it should do to catch up?
M: Sort out what type of retailer to be. Retailers have two options in the market place, either they have to be extremely efficient and focus on price or they have to offer a fantastic customer experience that specialized to the customers’ needs. The middle is no place to be.
W: Customers get frustrated when they revisit a store and nobody knows them. How can they get more recognition?
M: There is a new way of retail programs that emphasize customers’ centrici-ty. That’s where you, as a consumer, provide your personal profile to a retailer, and they use it to help you. At a clothing store, for instance, a sales person would access your whole purchase history and color preferences on a hand held device. Your experience builds on your previous purchase. Consumers want more personalized help. They want to know they are buying exactly what they need. Is this the freshest product? Is it the most current fashion? More and more building loyalty has less to do with giving out rewards and more to do with the experience.
选项
A、Multiplied.
B、Integrated.
C、Efficient.
D、Convenient.
答案
B
解析
转载请注明原文地址:https://kaotiyun.com/show/ZjWd777K
本试题收录于:
公共英语五级笔试题库公共英语(PETS)分类
0
公共英语五级笔试
公共英语(PETS)
相关试题推荐
WhatkindofoverviewdoesthebookintendtogiveaboutAmericansociety?
WhatkindofoverviewdoesthebookintendtogiveaboutAmericansociety?
WhatkindofoverviewdoesthebookintendtogiveaboutAmericansociety?
OnehundredandthirteenmillionAmericanshaveatleastonebank-issuedcreditcard.Theygivetheirownersautomatic(31)ins
OnehundredandthirteenmillionAmericanshaveatleastonebank-issuedcreditcard.Theygivetheirownersautomatic(31)ins
Psychologistssaytherearetwodifferentkindsofloneliness.
Psychologistssaytherearetwodifferentkindsofloneliness.
Psychologistssaytherearetwodifferentkindsofloneliness.
随机试题
_______________出现以前的横断层面上无尾状叶,_______________出现以后的横断层面上固有尾状叶消失;第二肝门至胆囊窝之间的横断层面上,尾状叶借_______________裂与_______________叶、__________
资金流量表按机构部门顺序排列,其包括的部门有()
根据《民事诉讼法》的规定,下列关于审判制度的表述中,不正确的是()。
下列各项内容构成融资租赁中最低租赁付款额的组成部分的是()。
阅读下列材料,完成小题。材料一“厄尔尼诺”是指在赤道太平洋东部的大面积海域,出现呈2—7年周期性的海水温度异常增高的现象。“厄尔尼诺”影响范围广、危害大,在全世界范围内造成巨大的经济损失。材料二下图是“厄尔尼诺”年份海水温度距平等值线图(单位℃)。
皮肤破损出血、颈髓损伤、锐器插人体内、严重挤压伤等是灾害发生时的常见损伤类型,掌握科学的自救方法对于延续生命、等待救援很重要。下列自救措施中,恰当的是()。
生命意义的问题不可能还原为经验研究。如果所有认识论上的问题都可以由科学探究在实践中得到解决,那么,我们可能会觉得,即使所有这些问题在一觉醒来都得到了解决,这仍然与生命的意义这一问题毫无瓜葛,与美好的人类生活究竟包含着什么这个问题无关。这段文字所表达的主要意
什么是“导向需求”?宅与“议程设置”效果有什么关联?
关于数据库应用系统的需求分析工作,下列说法正确的是()。
Agloomyafternoonsawmetakingmyroutinepaththroughthatconstructionsite.Forthewalker’sconvenience,asetofstones
最新回复
(
0
)