首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
•The Customer Services Department of your fastfood chain restaurant conducted staff training in order to reduce the number of co
•The Customer Services Department of your fastfood chain restaurant conducted staff training in order to reduce the number of co
admin
2010-01-29
84
问题
•The Customer Services Department of your fastfood chain restaurant conducted staff training in order to reduce the number of complaints and achieve higher rate of customer satisfaction.The bar chart below shows the changes in the average number of complaints filed in a week after the train-ing.
• Using the information from the chart,write a short report analysing the result of the training.
• Write 120-140 words
选项
答案
After the staff training.customer complaints have declined on average for all three groups of staff involved. The training of the cleaning staff,formerly the most criticized group,has achieved the most satisfactory result.Complaints have dropped by 74%to 5 cases a week.The service quality of our waiters has also been improved tremendously.The number of complaints against them has fallen more than a half from a weekly average of 13 to 5 cases. However,the effect of training on the chefs has not been as noticeable as on the other two groups. There has been only a 20% decrease,from ten to eight complaints per week. It can be concluded that our training has been effective in general,although further training is still needed to enhance the performance of the chefs.
解析
转载请注明原文地址:https://kaotiyun.com/show/ZmKd777K
本试题收录于:
BEC高级写作题库BEC商务英语分类
0
BEC高级写作
BEC商务英语
相关试题推荐
Accordingtothereport,howmanyhoursaresomekidsinIndiaworkinginaday?
Whenwasthereportsubmitted?
Whatisthereportmainlyabout?
Whatisbeingplanned?
A、 B、 C、 CThesubwayanswerswhatisthefastestwaytogetdowntown.Choice(A)confusestheoppositesslowand
Howlongistheabovetrainingsession?
Whattypeoffacilitywasrecentlybuilt?
Whatkindofinformationdoesthereportmainlyprovide?
NegotiationYourcompanywilldobusinesswithanotherforeigncompany.Sinceitisthefirsttimetodobusinesswiththatc
WhatisthemajorquestionpeoplehavebeenaskingabouttheSemcoexperiment?
随机试题
“中国人占世界人口总数的22%”中,“中国人”是()
A.拔毒生肌,杀虫止痒B.解毒明目退翳,收湿止痒敛疮C.外用攻毒杀虫,内服逐水通便D.外用清热解毒,内服清肺化痰铅丹的功效是
全关节结核是指
关于滤过的影响因素的不正确表述是
流行病学中的偏倚分为()。
甲遭乙追杀,情急之下夺过丙的摩托车骑上就跑,丙被掉骨折。乙开车继续追杀,甲为逃命飞身跳下疾驶的摩托车奔入树林,丙一万元的摩托车被毁。关于甲行为的说法,下列哪一选项是正确的?(卷二真题试卷第4题)
现行《中华人民共和国海关法》是经()全国人民代表大会修改的。
杠杆投资组合P的标准差是()
邓小平的一生经历了太多的磨难和辉煌,留下了太多的记忆和回想。可人们印象最深的,总是他那求真的(),务实的本色。
下列情形可能发生的是:
最新回复
(
0
)