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Customer Service Good customer service is the lifeblood of any business. / You can offer promotions and slash prices to brin
Customer Service Good customer service is the lifeblood of any business. / You can offer promotions and slash prices to brin
admin
2015-07-28
51
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答案
Customer Service Good customer service is the lifeblood of any business. / You can offer promotions and slash prices to bring in as many new customers as you want. / But unless you can get some of those customers to come back, / your business won’t be profitable for long. / Good customer service is all about bringing customers back / and about sending them away happy, / happy enough to pass positive feedback about your business along to others, / who may then try the product or service you offer for themselves / and in their turn become repeat customers. / If you’re a good salesperson, / you can sell anything to anyone once. / But it will be your approach to customer service that determines / whether or not you’ll ever be able to sell that person anything else. / The essence of good customer service is forming a relationship with customers, / a relationship that the individual customer feels that he would like to pursue.
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专业英语四级
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