A、The confidence. B、The patience. C、The passion. D、The responsibility. A

M: Joe, could I have a word with you while you are having your coffee?
W: Of course, David. Let’s find a quiet corner over there.
M: (8)The manager asked me to tell you that he appreciated your efforts last year very much.
W: Thanks, David. That makes me feel a lot better. I tried my best, you know. You can tell him that I am grateful for his confidence in me.
M: Yes, I will certainly pass that on to him. Your sales figures for the last two years have been remarkably good.
W: Manchester is a good area to work in. There are a lot of businesses opening all the time. (9)I tried to make contact with the managers as soon as I knew a new company was starting up. The early bird catches the worm, as they say.
M: I am sure that’s true. But it is more than that, isn’t it? (10)Joe, you seem to be very confident and this helps your sales.
W: Yes, I have been working on that for some time. I think that if I appear confident, people are more likely to buy our goods.
M: Well, you certainly seem successful at that. Your sales figures prove that. (11)I was wondering if you could give a short talk tomorrow afternoon on the idea of being confident as a sales representative. Do you think you could put together something on that topic?
W: I think I could manage. I will work on it this evening.
M: I would be grateful if you could do that for me. I am sure the others would benefit from the talk.
8. What does the manager want the man to do?
9. What seems to be one reason for the woman’s success?
10. What helps the woman’s sales?
11. What does the man ask the woman to do in the end?