2. 外语
  3. When I tell people that I’m a professor of communication, they often are confused【C1】______what the term "communication" means.

When I tell people that I’m a professor of communication, they often are confused【C1】______what the term "communication" means.

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问题     When I tell people that I’m a professor of communication, they often are confused【C1】______what the term "communication" means. Many people think mass communication is the【C2】______ type of communication, but mass communication is only one form of communication. The study of mass communication focuses on messages that are【C3】______over【C4】______such as television, newspapers, and radio. Other areas of【C5】______focus on the messages individuals send to one another. Some of the major contexts in which communication is studied【C6】______the interpersonal context, the organizational context, and the intercultural context. A scholar studying【C7】______communication, for example, might examine how married couples【C8】______with misunderstandings and the effects these misunderstandings have on【C9】______satisfaction. Organizational communication scholars, on the other hand, might study【C10】______the communication styles used by managers and their subordinates influence productivity and efficiency in a company or factory.
    My area of specialization is intercultural communication. Intercultural communication is an【C11】______field of study which incorporates research from disciplines【C12】______as social psychology, sociology, cultural anthropology, sociolinguistics, and of course, communication. One of the【C13】______important areas of research addressed by intercultural scholars is how misunderstandings can be【C14】______when people communicate with Others from different【C15】______. To understand the process of intercultural communication, we must study how individuals’ cultural backgrounds【C16】______their communication behaviors.
    The area of intercultural communication is a relatively new【C17】______of study even in the United States. While most Chinese students studying communication in the United States【C18】______on mass communication, there are some who are interested in intercultural communication and plan to return to China to teach and【C19】______research in this area. The work of these Chinese scholars on intercultural communication is important because it will help improve【C20】______between Chinese and Americans in the future.
【C20】
选项
答案understanding
解析 前文谈及：跨文化学者致力于研究不同文化间的人们应如何消除或减少误解，所以此处这些中国学者工作的重要在于他们未来将有助于促进中美人民之间的了解。答案应为understanding。
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