A、They are arguing. B、They are bargaining. C、They are complaining. D、They are negotiating. C男士说自己工作多、电话多，女士说就连周末她也有很多电话。可见他们在抱怨工

M: I’m sorry, madam. The coach is somewhat behind schedule. Take a seat and I’ll tell you as soon as we know something definite.
W: Thank you. I’ll just sit here and read the newspaper in the meantime.
Q: What do we learn about the coach from the conversation?

M: Oh, what a morning! You know I had so much work to do and the phone just kept ringing. Three sales people called me this morning.
W: I know how it is. I get a lot of calls, too, even on weekends.
Q: What are the two speakers doing?