TPI Corporate training programs BUSINESS SKILLS TRAINING Leadership Skills for Senior Managers-3 days

admin2014-01-06  23

问题                              TPI Corporate training programs
BUSINESS SKILLS TRAINING
Leadership Skills for Senior Managers-3 days                               $ 900
Further details available on request.
Presentation Skills—1 day
Includes: confidence building, using your voice, body language,                $ 400
active listening, dealing with questions, etc.
Effective Meetings—1. 5 hours
Includes: how to prepare for meetings, how to behave in meetings               $ 160
how to lead meetings, etc.
Creating Lasting Relationships—1. 5 hours                                 $ 160
Further details available on request.
COMPUTER SK1LI. S TRAINING—all 3 hours
Word processing                                                       $ 85
Databases                                                            $ 90
Spreadsheets                                                          $ 85
                                    Notes
                           All prices are per participant
                            Maximum group size = 18
                             Minimum group size = 8
                      10% discount for groups of over 10 people
                  All computer training courses take place at our offices
Dear Ms. Norman,
I am writing to inquire about your corporate training programs. I am the new Training Coordinator at TechnoHome in Washington, D. C., and I am now assessing our employees training needs for the next quarter. We hope to improve our efficiency by better training our staff. For training, staff will be divided into groups of at least twelve employees.
My initial assessment suggests that our employees need better computer skills. Many of our employees need to be better trained to use spreadsheet and word processing software. I read in a recent edition of Corporate Training Weekly that your company specializes in computer skills training, so we are particularly interested in working with you on this.
As well as computer training, our employees would benefit from training in presentation skills, relationship building and meetings skills. Could you let me know if you offer courses in these areas? Finally, please note that we need all the training courses to take place at our offices in downtown Washington, D. C. I hope this wont be a problem for you.
I look forward to receiving more information about your programs.
                                                                            Sincerely,
                                                                            Sarah Lamy
Why does TechnoHome require training for its staff?

选项 A、It attempts to increase efficiency.
B、It plans to hire more experienced people.
C、It wants to assess the competence of the staff.
D、It tries to develop a customer service mindset.

答案A

解析
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