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Write A Letter of Complaint according to the following requirements. 假设你是李明,最近参加了某旅行社(travel agency)组织的一次旅游,但你对此旅行很不满意。请你向客服
Write A Letter of Complaint according to the following requirements. 假设你是李明,最近参加了某旅行社(travel agency)组织的一次旅游,但你对此旅行很不满意。请你向客服
admin
2019-09-28
28
问题
Write A Letter of Complaint according to the following requirements.
假设你是李明,最近参加了某旅行社(travel agency)组织的一次旅游,但你对此旅行很不满意。请你向客服(customer service)写一封投诉信,阐述投诉的原因(如酒店、饮食、交通及费用等)并提出你期待的解决办法。
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答案
Dear Customer Service, My name is Li Ming and I am a customer of your travel agency. I’ m writing to express my dissatisfaction with the service of your travel agency during my recent travel. First of all, during the trip the tour guide took us to many different places to go shopping, which took us too much money and time. In addition, most of us thought that the guide was not professional enough because he knew little about the scenic spots. What was worse, the food that was served to us was of poor quality and the accommodation conditions were rather awful. At last, the transportation was not convenient at all, which wasted us a lot of time. I hope that you can take all the above into consideration and make up for our losses. Moreover, it’ s high time that you should take some measures to improve your service. Yours sincerely, Li Ming
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