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(1) Businesses are still struggling to understand which of the pandemic’s effects will be temporary and which will turn out to b
(1) Businesses are still struggling to understand which of the pandemic’s effects will be temporary and which will turn out to b
admin
2023-01-09
33
问题
(1) Businesses are still struggling to understand which of the pandemic’s effects will be temporary and which will turn out to be permanent. Three new reports attempt to analyze these longer-term trends. One is from Glassdoor, a website that allows workers to rank their employers. Another is from the Boston Consulting Group (BCG), a management consultancy. The third is from the Chartered Management Institute (CMI), a British professional body. Read together, they imply that firms stand to benefit—but that managers’ lives are about to get more difficult.
(2) One change that is all but certain to last is employees spending more of their time working at home. The Glassdoor report finds that less commuting has improved employee health and morale. Splitting the week between the home and the office is also overwhelmingly popular with workers: 70% of those surveyed wanted such a combination, 26% wanted to stay at home and just 4% desired a full-time return to the office. Perhaps as a consequence, remote work has not dented productivity—and indeed improved it in some areas. Flexible work schedules can be a cheap way to retain employees who have child-care and other home responsibilities.
(3) Telecommuting offers other potential cost savings, and not just the reduced need for office space. Remote workers do not need to live in big cities where property is expensive. If they live in cheaper towns and suburbs, companies need not pay them as much. Glassdoor estimates that software engineers and developers who leave San Francisco could eventually face salary cuts of 21 -25%; those quitting New York could expect reductions of 10 ~ 12%. As the report points out, remote employees are, in essence, competing with a global workforce and are thus in a much weaker bargaining position.
(4) This point is reinforced by the BCG report, which finds that the pandemic has increased the willingness of companies to work with freelancers. Previously, many managers worried that legal and compliance issues prevented them from using outside staff. The pandemic forced firms to adjust their business models rapidly, and simultaneously led to growth in the pool of talented freelancers, as full-time employees had to be laid off. BCG says that " by embracing flexibility in whom they hire, internally or externally. companies can finally speed up operations and deliver faster on strategy. "
(5) Despite its advantages, a remote workforce, or one consisting of more outsiders, brings challenges for managers, as the third report demonstrates. The CMI surveyed 2,300 managers and employees. The results highlight just how important effective communication, and concern for workers’ well-being, is to good management. They also unearthed an interesting difference of perspective: Nearly half of senior executives thought they were engaging employees more in decision-making since the pandemic, but only 27% of employees agreed.
(6) The survey also shows that the experience of remote working has not been uniform. Of those working online, 69% of women with children want to work at least one day from home when the pandemic ends, compared with 56% of men with kids. These women have had less contact with managers during the lockdown than their male peers have had, suggesting they have been neglected.
(7) So managers have a lot more work to do in responding to the pandemic. Executives need to tailor their behavior to individual employees’ needs. Ironically, though managers may have feared that remote working would allow employees to slack, it may be that managers have not been up to the challenge. Bosses may have spent too much time videoconferencing and not enough speaking directly with subordinates.
(8) Ask someone what it is like to work at a firm and they may respond by saying what the offices are like—whether they are cramped, in a nice location and so on. In a world of remote working, employees may stress instead how the employer communicates with them. Not so much " management by walking around" as management by phoning—or Zooming—around. Time to get dialing.
What can be inferred from the CMI survey?
选项
A、Employers and employees are not on the same page as to participation in decision-making.
B、Female workers are treated equally as their male counterparts during the pandemic lockdown.
C、There was discrimination against staff from minority ethnic backgrounds in the workplace.
D、Companies can accelerate operations and make strategies quicker by hiring freelancers.
答案
A
解析
推断题。文章第五段最后一句提到,近一半的高管认为,自疫情发生以来,他们让员工更多地参与了决策,但只有27%的员工对此表示认同,故答案为A“雇主和雇员在决策的参与度上意见不一”。第六段最后一句提到,与男性同事相比,这些女性在封锁期间与管理者的接触较少,这表明女性受到了忽视,故排除B“在疫情封锁期间,女性员工与男性员工被平等对待”;C“少数族裔背景的员工在职场遭受歧视”在文中未提及,故排除;D“通过雇用自由职业者,公司能加速运营,更快地制定策略”是第四段里波士顿咨询公司报告的结论,不符合题目要求,故排除。
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