2. 外语
  3. From: Cindy West To: Jack Graham Subject: Survey Results Dear Mr. Graham, Between April 1st and June 30th, we phoned 2,000 TX

From: Cindy West To: Jack Graham Subject: Survey Results Dear Mr. Graham, Between April 1st and June 30th, we phoned 2,000 TX

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问题 From: Cindy West
To: Jack Graham
Subject: Survey Results
Dear Mr. Graham,
Between April 1st and June 30th, we phoned 2,000 TX computer users. We asked for their opinion about the products and services offered by your company. 1,150 agreed to share their views. 1,040 said that they were either ’satisfied’ or ’very satisfied’ with the product and service they received. That’s 90% of everyone who answered.
I attached all the data in this email as well as a comprehensive analysis of the responses. Briefly, the results indicate that your customers value the speed and durability of TX computers. Many respondents mentioned that your computers still function perfectly even after several years of ownership. However, some people were not satisfied with the customer service or the delivery options that were offered. I hope you will find this information helpful. I’d be happy to answer any questions you might have, so please don’t hesitate to call.
Sincerely,
Cindy West
Consumer Behavior Analyst
What is the purpose of the e-mail?
选项 A、To announce a discount on computers
B、To summarize a set of data
C、To promote a new type of a computer
D、To apologize for a late delivery
答案B
解析 开头表明已经调查过消费者意见，之后简单转达了相关内容，具体的资料附加到邮件里。
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