首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Apology Makes Right Whether used to repair old, strained relationships or to lay the groundwork for new, productive ones, th
Apology Makes Right Whether used to repair old, strained relationships or to lay the groundwork for new, productive ones, th
admin
2019-08-04
76
问题
Apology Makes Right
Whether used to repair old, strained relationships or to lay the groundwork for new, productive ones, the mighty "sorry" has proved effective.
Apologies are powerful. They resolve conflicts without violence, repair disunity between nations , allow governments to acknowledge the suffering of their citizens, and restore balance to personal relationships. They are an effective way to restore trust and gain respect. They can be a sign of strength: proof that the apologizer has the self-confidence to admit a mistake.
Apologies, like so many other communication strategies, begin at home. They are one of what some linguists call speech acts and are used to keep relationships on track. Each cultural group has its own customs with regard to conversational formalities, including conventionalized means of repairing disruptions.
In the American context, there is enough evidence that women are more inclined to offer an expression of apology than men. One woman, for example, told me that her husband’s resistance to a-pologizing makes their disputes go on and on. Once, after he forgot to give her a particularly important telephone message, she couldn’t get over her anger, not because he had forgotten(she realized anyone can make a mistake)but because he didn’t apologize. "Had I done something like that," she said, " I would have fallen all over myself saying how sorry I was ... I felt as though he didn’t care. " When I asked her husband for his side of the story, he said apologizing would not have repaired the damage, "So what good does it do?" he wondered.
The good it does is cementing relationships. By saying he was sorry—and saying it as if he meant it—he would have conveyed that he felt bad about letting her down. Not saying anything sent the opposite message: it implied he didn’t care. Showing that you empathize provides the element of regret that is central to apologies—as does the promise to make amends and not repeat the offense. In the absence of these, why should the wife trust her husband not to do it again?
Apologies can be equally powerful in day-to-day situations at home and at work. One company manager told me that they were magic bullets. When he admitted to subordinates that he had made a mistake and then expressed remorse, they not only forgave him, but became even more loyal. Conversely, when I asked people what most frustrated them in their work lives, coworkers refusing to admit fault was a frequent answer.
Summary:
Apologies are powerful, because they are an effective way to【R1】______and gain respect. Like many other communication strategies, they begin at home. They are one of the【R2】______ and are used to keep relationships on track. The essential advantage of apology is repairing the【R3】______. Showing that you are regretful means to compensate and not【R4】______. Moreover, apologies can be equally powerful in【R5】______both at home and at work.
【R4】
选项
答案
repeat the offense
解析
(文章倒数第二段第四句提到Showing that you empathize provides the element of regret thatis central to apologies--as does the promise to make amends and not repeat the offense。)
转载请注明原文地址:https://kaotiyun.com/show/fSjK777K
本试题收录于:
D类竞赛(专科)题库大学生英语竞赛(NECCS)分类
0
D类竞赛(专科)
大学生英语竞赛(NECCS)
相关试题推荐
HowtoAssessaGraduateSchoolGeneralcriteriatofollowinchoosingapropergraduateschool:Reputation•examinewhethert
(1)There’ssomethingabouttheInternetthatcanbringoutmeannessinteenagers.(2)Thatisonefindingofastudytobe
A.additionalB.ideallyC.alteredD.personalE.likelyF.excessiveG.virtually
A.financeB.howC.sorrowsD.numberE.clarityF.payG.voiceH.exploringI.liv
A.incomeB.polarizationC.transformationsD.oldE.changesF.worseG.relaxed
A.removeB.judgeC.intelligenceD.indicateE.concerningF.consistsG.distinguishe
Peoplehavebeenpaintingpicturesforatleast30,000years.Theearliestpictureswerepaintedbypeoplewhohuntedanimals.T
(1)Theuseofnitrousoxide,orlaughinggasduringchildbirthfelloutoffavorintheUnitedStatesdecadesago,andjusttwo
(1)Muchoftheinformationwehavetodayaboutchimpanzeescomesfromthegroundbreaking,long-termresearchofthegreatconse
(1)Ifyourchildisoverweightorobese,thismeansthattheyarecarryingexcessbodyfat.Doctorsandnursescanchecktosee
随机试题
A.60~90ml/kgB.150~180ml/kgC.50~60ml/kgD.90~120ml/kgE.120~150ml/kg小儿腹泻,重度脱水,第1天静脉补液的量是()
A.氨甲苯酸B.维生素KC.鱼精蛋白D.华法林E.双嘧达莫新生儿低凝血酶原血症出血宜选用
可能引起儿童负重骨关节损伤的药物是( )。
犯有数罪的犯罪嫌疑人仅如实供述所犯数罪中部分犯罪的:
电子地图的制作1)任务概述为了适应南京市发展的需要,展示经济大省江苏省会南京的风貌,便于让国内外游客了解南京、轻松旅游、出入方便,同时也为即将在南京市举办的世界青奥会,需要编制《南京市交通旅游电子地图》(以下简称《电子地图》)。《电子地图》以计算机可视
园林树木的整形修剪常年均可进行,修剪程度可分为()等方式。
承包工程结束后,原出口的设备、物资复运回国时,有关公司、企业或其代理人应()。
根据我国民法,下列行为中可适用无过错原则的有()。
主报表是基于______创建的报表。
在考生文件夹下,打开文档WORD2.DOCX,按照要求完成下列操作并以该文件名(WORD2.DOCX)保存文档。制作一个3行4列的表格,设置表格居中、表格列宽2厘米、行高0.8厘米;将第2、3行的第4列单元格均匀拆分为两列、将第3行的第2、3列单元格合
最新回复
(
0
)