• You will hear five short recordings. • For each recording, decide what the speaker is talking about. • Write one letter (A--H)

Man: The big news this year without doubt has been the reallocation of resources within the company. Some departments now have much less to spend and have had to lose a considerable number of staff but others are expanding at great speed and are recruiting new people almost every week. As you can imagine, it’s caused a lot of unhappiness in some departments.

Woman: It’s made a big difference already, before I used to spend ages looking things up in menus. And now it’s all there right in front of me, Sally and I can get things done in half the time now. That leaves us plenty of time to do all the other administrative work that we never used to have time for. In fact, I don’t know why I objected so strongly to having it in the first place.