首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay
You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay
admin
2020-01-05
36
问题
You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay of delivery.
Write a note to your secretary:
telling her about the claim.
mentioning the serial number of the order and date of delivery.
asking for relevant files and the duplicate invoice.
Write 30-40 words.
选项
答案
To: Ms Jones, A customer complained that there is a delay in his order which should have arrived on 19 February. The serial number of the order is 241572355. Please send me the relevant files and the duplicate invoice. Ding
解析
本文是对商务便条的考查,是客户服务经理写给秘书的便条,内容要求是告知秘书一个顾客的抱怨,交代发货的日期和发货单号,要求提供有关的文件和复印的发票。该便条是上级写给下级,语言尽量简洁,交代清楚信息即可。
转载请注明原文地址:https://kaotiyun.com/show/hOEO777K
本试题收录于:
BEC初级写作题库BEC商务英语分类
0
BEC初级写作
BEC商务英语
相关试题推荐
—Readthearticleaboutthecashbasicofaccounting.—Choosethebestwordtofilleachgap,fromA,B,CorD.—Foreachquest
WaltDisneyCo.’spresidentsaidWednesdayofadealbetweenitand【S1】______PixarAnimationStudioswhichisn’
•Readtheintroductionbelowaboutaconference.•ChoosethebestwordtofilleachgapfromA,B,CorDontheoppositepage.
•Readtheadvertisementbelow.•ChoosethebestwordorphrasetofilleachgapfromA,B,C,orDontheoppositepage.•Forea
•Readthearticlebelowaboutchangesinworkingtime.•Choosethebestsentencetofillineachofthegaps.•Foreachgap8—12
•Readthetextbelowaboutpresentationtips.•Inmostofthelines(34-45),thereisoneextraword.Itiseithergrammati
•Readthetextbelowabouthowtoorderproducts.•Inmostofthelines41—52thereisoneextraword.Itiseithergrammaticall
•Readthearticlebelowaboutabusinesstechniquecalledbenchmarking.•Choosethebestwordorphrasetofilleachgapfrom
Readthetextbelowabouttheuseofpaperinoffices.Inmostofthelines(34-45),thereisoneextraword.Iteitherisgramm
WhatDoCustomersReallyWant?Whathappenswhenyoucombineproductdesignvirtuosity,high-poweredmarketresearchtechniq
随机试题
领导绩效不仅对个人,而且对组织、对一个地区都具有深远和广泛的影响。这是指领导绩效的
脂性肾病的临床特点是
雄犬,6岁,近日在肛门旁出现肿胀,界限明显,无热、无痛,柔软,大小便不畅。可能诊断为()。
香薷散的功用是()新加香薷饮的功用是()
对于多个证券组合来说,其可行域仅依赖于其组成证券的期望收益率和方差。()
下列关于营改增纳税地点的说法,不正确的是()。
世界上大多数国家和地区的银行监管目标都体现在金融法规当中,从各国和地区来看,银行监管的目标主要有( )。我国银行机构的核心资本包括( )。
3岁以前婴幼儿心理发展的最大威胁是()。
教师职业是一种专业性极强的职业,对从业人员的素养应有特殊而严格的规定。()
Congratulations,everybody!Welcometoouruniversity.Thestartingoftheuniversitycanbeexcitingontheonehand,andc
最新回复
(
0
)