首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
A、They are a useless tool for managers to change employee behavior. B、They prove to be a good means for managers to give instruc
A、They are a useless tool for managers to change employee behavior. B、They prove to be a good means for managers to give instruc
admin
2021-08-12
47
问题
Good afternoon. In today’s talk, we’ll discuss how managers can get their staff to do what they are asked. Much to their frustration, managers often struggle to get their staff to comply with even simple instructions. Often, they blame their employees: "They don’t read emails, they don’t listen, they don’t care"— that kind of thing. But according to recent research conducted in Australia, it looks like it’s not the employees’ fault, but the managers’. It’s easy to understand why people sometimes disobey procedures intentionally. Occasionally, it’s because they’re pressured to finish in a short time. At other times, they may disagree with the spirit of the procedure—the effort demanded, the time consumed, the lack of potential effectiveness. And every now and then, they just don’t want to, maybe deliberately or out of stubbornness.
So apart from that, what else gets in the way of procedural compliance? The research scholars surveyed 152 blue-collar workers from two separate sites in the mining industry. They asked the workers a range of procedure-related questions, such as whether they found the procedures useful, how confident they felt in their job, how comfortable they were to speak up in the workplace, and how closely they followed any new procedures set by their managers. They were also asked to rate the extent to which they perceived their supervisors to be helpful. That last statement was the most instructive because, as the researchers found, there was a remarkably strong correlation between how helpful supervisors were perceived to be and how likely their employees were to follow their directors.
Supervisors’ helping behavior was found to be motivational in nature. It increased employees’ perception of the likelihood of success in the attainment of job goals, and therefore fostered a willingness to dedicate their effort and ability to their work. In short, managers should be ongoing role models for the change. As the saying goes: Do as I do, not as I say. To affect behavioral change, what’s most required is interaction and involvement—the human touch—and, naturally, processes that add value. Although procedures are designed to guide and support employees’ work, employees, it seems, can’t always be expected to comply with procedures that are not seen as useful. And of course, managers shouldn’t keep resending emails. They are an effective tool for the sharing of data reports, but they are a hopeless tool if what a manager’s desiring is a change in behavior.
Questions 22 to 25 are based on the recording you have just heard.
22. Why are managers often frustrated with their employees?
23. Why do employees sometimes disobey procedures intentionally?
24. When are employees more likely to follow instructions according to the researchers?
25. What does the speaker say about emails?
选项
A、They are a useless tool for managers to change employee behavior.
B、They prove to be a good means for managers to give instructions.
C、They should be reserved for urgent communication.
D、They are seldom used for sharing confidential data.
答案
A
解析
细节理解题。短文中提到,电子邮件是共享数据报告的有效工具,但如果管理者的愿望是改变行为,那它们就是一个无用的工具。因此答案为A)。
转载请注明原文地址:https://kaotiyun.com/show/hdJ7777K
0
大学英语六级
相关试题推荐
A、Theinjuryofsomestudents.B、Aschoolbuscrashontheway.C、Thecollapseofaschoolbuilding.D、Afirethatbrokeouton
A、Ithelpspeoplegetupearly.B、ItproducesvitaminD.C、Itkillscoldviruses.D、Itenablesustolookhealthy.B
ManandArtificialIntelligenceForthispart,youareallowed30minutestowriteanessayentitledManandArtificialInt
OntheImportanceofMutualUnderstanding1.现在许多人在为人处事方面只关心自己的利益而很少去顾及他人2.互相理解对于说话的双方都非常重要3.为此,我们应该……
Innovation,theeffectiverecipeofprogress,hasalwayscostpeopletheirjobs.Overthepast30yearsthedigitalrevolutionh
A、Reluctant.B、Positive.C、Ambitious.D、Indifferent.A①四个选项都是观点态度的词,推测此题问某人态度。②当女士要求男士做清洁时,男生说:“我讨厌打扫!”。可见男士的态度是不情愿的,选A。
A、Herbusinessskills.B、Herstudyexperienceabroad.C、Hercriticalthinkingability.D、Herculturalknowledge.B短文开篇谈到,Ashley在
A、Seeadoctorordietitian.B、Calculatethefluidamount.C、Followrecommendations.D、Controltheirfluidintake.A主讲人建议,若有人对自己
FriendsA)Onmyrecenttravels,Icametorealizestillmorefullythesignificanceoftheword"friend".B)Sevenoreightdays
A、Subjectswithcleargoalsinmindoutperformedthosewithoutcleargoals.B、Thedifferenceinperformancebetweenthetwogrou
随机试题
对物的抗辩是________。
消化性溃疡最主要的致病菌是
对标志面外观质量进行检测时,要求在任何一处面积为50cm×50cm的表面上,不存在一个或一个以上总面积大于( )mm。的气泡。
筏形基础适用于( )地基。
位于县城的中药生产企业甲为上市公司,是增值税一般纳税人。2019年甲公司实现营业收入86000万元,投资收益4000万元,发生营业成本43000万元,税金及附加2200万元,管理费用4600万元,销售费用28000万元,财务费用1200万元,
一旦考虑到“未来”,人们对住宅的要求便__________地苛刻和复杂起来。因为人们对“未来”的起点与规划是不同的。规划中的“未来”,可能是开始退休生活,可能是孩子独立工作之后,也可能是财务自由后的日子。而人们的志趣与家庭结构又各不相同。那么属于各种“未来
在VBA中定义了二维数组B(4,1to5),则该数组的元素个数为()。
Bothhisbrotherandhissister______busywiththeirhomework.
A、 B、 C、 B
A、Yes,I’llgiveyou.B、Yourhotelispoor.C、Itdoesn’tmatter.D、It’stooexpensive.C对别人道歉的事情表示不介意时,应用Itdoesn’tmatter.来回答。
最新回复
(
0
)