首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
A、They are a useless tool for managers to change employee behavior. B、They prove to be a good means for managers to give instruc
A、They are a useless tool for managers to change employee behavior. B、They prove to be a good means for managers to give instruc
admin
2021-08-12
78
问题
Good afternoon. In today’s talk, we’ll discuss how managers can get their staff to do what they are asked. Much to their frustration, managers often struggle to get their staff to comply with even simple instructions. Often, they blame their employees: "They don’t read emails, they don’t listen, they don’t care"— that kind of thing. But according to recent research conducted in Australia, it looks like it’s not the employees’ fault, but the managers’. It’s easy to understand why people sometimes disobey procedures intentionally. Occasionally, it’s because they’re pressured to finish in a short time. At other times, they may disagree with the spirit of the procedure—the effort demanded, the time consumed, the lack of potential effectiveness. And every now and then, they just don’t want to, maybe deliberately or out of stubbornness.
So apart from that, what else gets in the way of procedural compliance? The research scholars surveyed 152 blue-collar workers from two separate sites in the mining industry. They asked the workers a range of procedure-related questions, such as whether they found the procedures useful, how confident they felt in their job, how comfortable they were to speak up in the workplace, and how closely they followed any new procedures set by their managers. They were also asked to rate the extent to which they perceived their supervisors to be helpful. That last statement was the most instructive because, as the researchers found, there was a remarkably strong correlation between how helpful supervisors were perceived to be and how likely their employees were to follow their directors.
Supervisors’ helping behavior was found to be motivational in nature. It increased employees’ perception of the likelihood of success in the attainment of job goals, and therefore fostered a willingness to dedicate their effort and ability to their work. In short, managers should be ongoing role models for the change. As the saying goes: Do as I do, not as I say. To affect behavioral change, what’s most required is interaction and involvement—the human touch—and, naturally, processes that add value. Although procedures are designed to guide and support employees’ work, employees, it seems, can’t always be expected to comply with procedures that are not seen as useful. And of course, managers shouldn’t keep resending emails. They are an effective tool for the sharing of data reports, but they are a hopeless tool if what a manager’s desiring is a change in behavior.
Questions 22 to 25 are based on the recording you have just heard.
22. Why are managers often frustrated with their employees?
23. Why do employees sometimes disobey procedures intentionally?
24. When are employees more likely to follow instructions according to the researchers?
25. What does the speaker say about emails?
选项
A、They are a useless tool for managers to change employee behavior.
B、They prove to be a good means for managers to give instructions.
C、They should be reserved for urgent communication.
D、They are seldom used for sharing confidential data.
答案
A
解析
细节理解题。短文中提到,电子邮件是共享数据报告的有效工具,但如果管理者的愿望是改变行为,那它们就是一个无用的工具。因此答案为A)。
转载请注明原文地址:https://kaotiyun.com/show/hdJ7777K
0
大学英语六级
相关试题推荐
Forthispart,youareallowed30minutestowriteanessayonreformofEnglisheducation.Youressayshouldfocusonthereaso
A、Amalfunctioningstove.B、Cigarettesbuttsleftbyworkers.C、Violationoftrafficrules.D、Negligenceinschoolmaintenance.
Weusuallythinkofpaydaylenders,pawnshops(典当行)andotherhigh-costloanoperationsasalternativeformsoffinancingforpeo
TheImpactoftheInternetSlangonStudentsForthispart,youareallowed30minutestouniteastuntessaybasedonthep
A、Youngpeopletendedtodowhattheylike.B、Companiespreferredmaleworkerstofemale.C、Youngmengotbetterpaythanyoung
A、Lookedforcaves.B、Burnedtrees.C、Wenttothesea.D、Builtwoodenhouses.D女士说:“在一些气候比较温暖的地方,冰河时期的人确实建了木屋。”D符合对话中的意思。
A、Itisthetoponereasonforpeople’sabnormaldeath.B、Itcausesdeathofalmostsixmillionpeopleeveryyear.C、Itwillbe
A、10.B、15.C、20.D、25.C细节题。从twentyyearsago,itboughtasmallnumberofcampsitesintheUK,andbeganofferingcampingholida
A、Hesaysthematteristheowner’sresponsibility.B、Hehastalkedwiththemanlivingin4Bmanytimes.C、Heisafraidofwhat
WillAIRobotsTurnHumansintoPets?A)InaroomattheUnitedNationsoverlookingNewYork’sEastRiver,atatableaslon
随机试题
下列叙述中,错误的是
下列哪些符合扩张型心肌病的表现
目前的研究认为:重大精神障碍的共同发病机制是
男性,54岁,间歇性跛行3年,症状加重伴右侧小腿肌肉静息痛1年,右足皮肤苍白、足背动脉搏动减弱,既往有高血压和高脂血症史多年。患者最可能的诊断为
低盐饮食要求每日摄入食盐量不超过
简单易行的食管癌普查筛选检查方法是
脏毒为肠风为
建筑工程一切险的被保险人一般不包括()。
封闭式基金一般至少()公布基金单位资产净值。
A、theDoharoundcan’tbefinishedby2006B、strongpoliticalwillisnecessaryC、nationscancontinuethenegotiationevenift
最新回复
(
0
)