首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】_____ for it, the fir
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】_____ for it, the fir
admin
2015-02-07
13
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】_____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will【B2】_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her【B3】_____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】_____ he or she has a just claim. Consumers should complain in【B5】_____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can【B6】_____ what is wrong with the item in【B7】_____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong,【B8】_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the【B9】_____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can【B10】_____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
【B3】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
complaint
解析
转载请注明原文地址:https://kaotiyun.com/show/ilq7777K
0
大学英语四级
相关试题推荐
A、Byattendingspecialcourses.B、Withthehelpofherfriends.C、Byreadingbooksonhobbies.D、Undertheguidanceofhermothe
Ofallthelessonstaughtbythefinancialcrisis,themostpersonalhasbeenthatAmericansaren’tsogoodatmoney-management.
A、Itiscoveredbybranches.B、Itistoofartobeseen.C、Itcan’tbeseeninacar.D、Itscolorisnotsobright.A事实细节题。对话中间部
A、Hiscarisbrokendown.B、Heiscaughtinanaccident.C、Hiscarisparkedinano-parkingarea.D、Hiscarranaredlight.C目
Forthispart,youareallowed30minutestowriteashortessay.Youshouldstartyouressaywithabriefdescriptionofthech
A、Itisbeneficialtotheworkers’productivity.B、Ithelpstodeliverthelatestnewsofthecompany.C、Itisanefficientway
A、Imposeadutyonprivatecars.B、Promotethepublicenvironmentalconsciousness.C、Abolishthepublicparkinglot.D、Raisethe
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1】______themanufacturer’sclaimforit,thefirstst
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1】______themanufacturer’sclaimforit,thefirstst
A、Itsrapidgrowthisbeneficialtotheworld.B、Itcanbeseenasamodelbytherestoftheworld.C、Itssuccesscan’tbeexpl
随机试题
下列标准化法的叙述中,错误的是
稳定型心绞痛的发病机制是
心力衰竭患者长期服用噻嗪类利尿剂,最容易发生的不良反应是()。
根据《生产安全事故报告和调查处理条例》,单位负责人接到事故报告后,应当于()小时内向事故发生地县级以上人民政府安全生产监督管理部门和负有安全生产监督管理职责的有关部门报告。
甲公司发行1000万股普通股股票,每股面值1元,每股公允价值5元,作为合并对价取得乙公司80%的股权,能够对乙公司实施控制。支付券商佣金等20万元,合并各方在交易前均无关联方关系。购买日乙公司可辨认资产公允价值为5000万元,账面价值为4500万元,可辨认
用于估计过程平均不合格率的批数,一般不应少于()批。
别墅:建筑
引起动机的外在条件是
()即使在客观上造成了危害结果,也不是刑法意义上的行为。
设随机变量.向量组α1,α2线性无关,则Xα1一α2,一α1+Xα2线性相关的概率为().
最新回复
(
0
)