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  3. The recession is taking a serious toll on American retail, but e-commerce could emerge as a winner. According to a new repor

The recession is taking a serious toll on American retail, but e-commerce could emerge as a winner. According to a new repor

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问题     The recession is taking a serious toll on American retail, but e-commerce could emerge as a winner.
    According to a new report by Forrester Research, e-commerce sales (beyond travel) are likely to【C1】______11%, to $156 billion, in 2011. That【C2】______a slowdown from 13% growth last year and 18% in 2009. The major factor【C3】______to the pace shift is, of course,【C4】______consumer confidence.
    But e-commerce’s slowed pace is still far better than the National Retail Federation’s forecasted 0.5% drop in【C5】______retail sales this year.
    That means e-commerce is stealing market shares from【C6】______retail — and fast. 【C7】______Forrester’s estimates, in 2010 e-commerce【C8】______for 5% of all retail sales. In 2012, Forrester thinks e-commerce could have an 8% share.
    One recent factor is that online shopping promises【C9】______to price-sensitive consumers. "The recession is definitely【C10】______more consumers to do their homework before they go and complete a(n)【C11】______." says Forrester analyst Sucharita Mulpuru.
    E-commerce is also somewhat protected because online shoppers【C12】______to be wealthier: about half of all online shopping is done by households that earn more than $75,000 per year, even though they’re just about a third of all households with Internet【C13】______.
    【C14】______not all Internet companies are set to benefit【C15】______. Last month, e-commerce giant eBay【C16】______its first-ever quarterly revenue decline, 【C17】______Amazon reported a sales surge of 18%.
    Smaller players are particularly【C18】______risk. "There are some pretty vicious (恶意的) wars as companies go online to get market shares," says Mulpuru. "The【C19】______I have is that we could go back down the spiral (螺旋) of death from 2001 and 2003, when companies would under-price themselves【C20】______thinking about profitability (盈利)."
【C10】
选项 A、encouraging
B、disappointing
C、upsetting
D、surprising
答案A
解析 语义衔接题。更多消费者在The recession“经济衰退”期间在购物前应是更谨慎，做足功课(dotheir homework before they go)，故答案为[A]encouraging“鼓励”。encourage常用于encourage sb．to do sth．，指“鼓励某人做某事”。其他三项[B]disappointing“使失望”、[C]upsetting“使心烦意乱”、[D]Surprising“使惊奇”不符合此处语义。
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