首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
The biggest problem with the computer is that ______. When dealing with complaints, she would like to ______.
The biggest problem with the computer is that ______. When dealing with complaints, she would like to ______.
admin
2010-08-20
54
问题
The biggest problem with the computer is that ______.
When dealing with complaints, she would like to ______.
A: Come in Sharon and take a seat.
B: Thanks.
A: So, where do we start? Should we begin with a look at last year and then go on from there?
B: Fine
A: So, how do you feel you’ve done in your first full year with the company?
B: Overall, I think I’ve done quite well. I feel quite confident now about what I do.
A: And are you happy with your duties?
B: Well, the job is exactly as it was advertised in the paper, so there have been no surprises. I like dealing with customers and I don’t mind answering the phone and preparing invoices. Sometimes it’s a bit boring typing long price lists, but then everyone has to do it.
A: That’s true Does anything make your job difficult?
B: The computer. To begin with, I was slow because I didn’t know the program, but now I get annoyed when the computer just stops working for no reason. I often sit looking at the monitor for minutes, not sure whether it is still working or not. I think the network is too old for our software and we need some new machines.
A: But apart from the computer, is there anything else you would like to change?
B: Erm, let me see. rd like the authority to issue credit notes without having to ask you first. You’re often away on business and sometimes customers ring up with a complaint. And if we can’t contact you, then we can’t deal with the complaint properly. It’s a bit embarrassing at times.
A: Yes, but some of our customers always find something wrong and try and get a credit note with every order. You can’t believe everything they say, you know. What about your objectives for the future?
B: Well, I need to get to know the customers a bit better and maybe try to make fewer mistakes. But I think the most important thing is to increase my product knowledge, so I don’t get embarrassed when customers make enquiries.
A: Don’t worry, you’ll learn all that in time. What I’d like to ask you about now is...
选项
A、take more responsibility.
B、pass the customer on to her boss.
C、didn’t care for.
答案
A
解析
转载请注明原文地址:https://kaotiyun.com/show/k1EO777K
本试题收录于:
BEC初级听力题库BEC商务英语分类
0
BEC初级听力
BEC商务英语
相关试题推荐
•Youwillhearthreetelephoneconversationsormessages.•Writeoneortwowordsoranumberinthenumberedspacesontheno
A.expressingcooperationwishesB.introducingworkC.offeringinvitationsD.toastingE.makingcomplaintsF.p
Whatshouldthesurveybeconductedwith?
WhatwasJoanna’sopinionofthefirm’sslogan,"H&Gisyourguarantee"?
•Youwillhearfiveshortrecordings.•Foreachrecording,decidewhatopinionthespeakerhasaboutthecompanytheyworkfor
HowtoapproachWritingTestPartTwo•PartTwocountsfortwothirdsofthetotalmarksintheWritingTest.•Youshouldspen
NearlyayearsinceitwassoldbyVivendiUniversaltoprivateinvestors,onlineretailereMusichasundergoneafaceliftthat
NearlyayearsinceitwassoldbyVivendiUniversaltoprivateinvestors,onlineretailereMusichasundergoneafaceliftthat
DevelopingaMissionStatementAcompanymissionstatementcanbeapowerfulforcetoclearlydefineyourcompany’spurpose
Whathappenstothephonecall?Whenwillthemancometopickupthewoman?
随机试题
血液平均衰减系数(0.18),高于水衰减系数(0.005)。主要由于
下列选项中,属于开标准备工作的主要方面是()。
根据《严寒和寒冷地区居住建筑节能设计标准》,在严寒和寒冷地区居住建筑节能设计中,通过建筑热工和暖通设计,要求下列哪一个参数必须满足节能设计标准的要求?
背景材料某施工企业承包了一段36.8Km的四车道高速公路沥青混凝土路面工程,路面单幅11.25m。路面结构型式为:基层为两层18cm的石灰粉煤灰稳定碎石;底基层为一层18cm的石灰粉煤灰稳定碎石;沥青混凝土面层为7cm的下面层,6cm的中面层和5cm的S
建设工程项目的施工方案包括( )。
通过检疫查验发现染疫人和染疫嫌疑人,给予()和必要的卫生处理。
根据个人所得税法的有关规定,王某的下列各项所得免征个人所得税的有()。劳务报酬所得和稿酬所得应纳税合计金额为()元;
下列各项中,关于房产税计税依据的表述不正确的是()。
秦代在文教政策方面有哪些重要举措?
AnearthquakehitKashmironOct.8,2005.Ittooksome75,000lives,【B1】______130,000andleftnearly3.5millionwithoutfoo
最新回复
(
0
)