Patient: I’d like to make an appointment with Dr. Brooks. Nurse: ______

admin2009-05-24  34

问题 Patient: I’d like to make an appointment with Dr. Brooks. Nurse: ______

选项 A、You may come 10 o’clock Thursday morning if you like.
B、Dr. Brooks can see you in about 15 minutes.
C、Thank you very much for calling.
D、Is 10 o’clock Thursday morning fine with you?

答案D

解析 对于病人的提问,D项提出一个时间与对方商榷,最礼貌、最得体。A项缺乏这种商量的语气,B项没有给病人选择甚至准备的机会。C项只在挂电话之前使用。
转载请注明原文地址:https://kaotiyun.com/show/kXYi777K
0

最新回复(0)