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Every human being is fallible; we make mistakes. In America when a mistake has been made, it is considered fitting for the perso
Every human being is fallible; we make mistakes. In America when a mistake has been made, it is considered fitting for the perso
admin
2010-01-10
71
问题
Every human being is fallible; we make mistakes. In America when a mistake has been made, it is considered fitting for the person 【C1】______ to acknowledge his or her error and to apologize to anyone who has been inconvenienced. Even 【C2】______ are expected to admit their mistakes and apologize for them. Trying to 【C3】______ a mistake and denying your guilt are considered to be indicative of serious 【C4】______ .
If you make a mistake that 【C5】______ a group of people, a public apology is considered the best method for 【C6】______ . If the mistake was a serious one, or if some people were inconvenienced more than others, then the 【C7】______ should follow the public apology with private ones to 【C8】______ .
It is especially important for executives and company heads to be able to admit their mistakes. Sometimes leaders are afraid that if they 【C9】______ , they will lose the respect of their employees. Actually 【C10】______ — if you are honest with your employees and yourself, 【C11】______ , and show that you are willing to accept blame when you make a mistake, then your employees will be 【C12】______ you. They will also be more likely to admit their own mistakes.
If you 【C13】______ one person, it is usually best to apologize to that person alone, unless your mistake 【C14】______ by a large group of people. For example, if Leonard 【C15】______ to Mr. Todd during a committee meeting, it would be 【C16】______ for Leonard to apologize to Mr. Todd at the next committee meeting. If the 【C17】______ created by the initial mistake is public, then the apology should be public. However, if Leonard raised his voice to Mr. Todd when only the two of them 【C18】______ , he may apologize privately. Notice as well 【C19】______ the apologies are. As soon as you realize you have made a mistake, you should 【C20】______ .
【C15】
选项
答案
raised his voice
解析
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