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To: evan.bearden@avesmail.com From: sales@raptorconstructionsupplies.com Date: August 8 Subject: Purchase Confirmation No. 10039
To: evan.bearden@avesmail.com From: sales@raptorconstructionsupplies.com Date: August 8 Subject: Purchase Confirmation No. 10039
admin
2018-11-19
21
问题
To: evan.bearden@avesmail.com
From: sales@raptorconstructionsupplies.com
Date: August 8
Subject: Purchase Confirmation No. 10039
Dear Mr. Bearden,
Thank you for using Raptor Construction Supplies’ online order form. Below is the list of items you ordered on August 7.
Based on our records, you paid 30 percent of the total amount with your credit card. Please be reminded that your outstanding balance must be paid in full before we can ship your order. Deliveries will arrive 3 to 5 days after payment has been received. In addition to credit cards, other acceptable payment methods are cash, check, money order, and bank transfer.
Please do not hesitate to call our customer service hotline if you have any questions or concerns. Once again, thank you for your purchase.
To: sales@raptorconstructionsupplies.com
From: evan.bearden@avesmail.com
Date: August 9 Subject: Re: Purchase Confirmation No. 10039
Thank you for sending me the purchase confirmation. All the details are accurate, but I would like to request three more boxes of product number RN1907. In addition, I want to inquire whether your shipment of the Hawk fiber cement siding cutters has already arrived. The cutters were sold out on the day I made the order online for the other items, so I called your customer service department and was informed that the shipment was scheduled for today. If it has been received, please include two of the cutters in my order and send me a revised invoice. That way, I can pay the balance by bank transfer as soon as possible.
Evan Bearden
Which item does Mr. Bearden want to increase the quantity of?
选项
A、Clay tiles
B、Aluminum siding
C、Roofing nails
D、Utility pipe
答案
C
解析
本题需要综合考虑两封邮件的内容做出选择。本题提问比尔登先生想要增加订购量的产品是哪一款(Which),这需要我们到比尔登先生写的第二封邮件中去找线索。
第二封邮件中提到“I would like to request three more boxes of product number RN1907.”,可知他想再订三箱RN1907号产品,这是第一条线索。但我们还不知道RN1907是哪一款产品,这就需要去第一封邮件中查找。第一封邮件中提到“RN1907,Eagle stainless steel roofing nails”,由此可知RN1907号产品是Eagle不锈钢屋面钉,这是第二条线索。
结合这两条线索,可知比尔登先生想增加订购量的产品是Eagle不锈钢屋面钉,因此选(C)Roofing nails。
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