Who do you think the man is talking to?

M: Could you please tell me if the Shanghai flight will be arriving on time?
W: Yes, Sir. It should be arriving in about five minutes.

W: Come and look at this map of China. I’ m trying to find Wuxi.
M: There’ s Shanghai. It should be west of Shanghai.
W: Oh, yes. Here it is, next to the some water.
M: That must be the Yangtze River.