2. 外语
  3. From: Martin Yorke(yorke.m@pacificair.com) To: Simon Yang(simon001@fastmail.com) Subject: Mileage Inquiry Date: October 30,11:37

From: Martin Yorke(yorke.m@pacificair.com) To: Simon Yang(simon001@fastmail.com) Subject: Mileage Inquiry Date: October 30,11:37

admin2016-10-30  18
问题 From: Martin Yorke(yorke.m@pacificair.com)
To: Simon Yang(simon001@fastmail.com)
Subject: Mileage Inquiry
Date: October 30,11:37 a.m.
Dear Ms. Yang,
We received your e-mail, and I would like to apologize for the inconvenience you encountered in getting your mileage credited. Please be assured that our ground staff does everything it can to ensure the proper mileage is credited: however mistakes such as typos, as in your case, do happen.
To get the proper credit, we need you to send a copy of your original ticket, boarding pass, and frequent flier membership card. If you do not have a printed ticket, you can send us a copy of an e-mail confirmation of the ticket.
You can fax the information locally to 482-4892, or if it’s more convenient, you can scan the required documents and e-mail them directly to me. If you choose to fax the documents, please write out your flight information or include an itinerary, as boarding passes are sometimes difficult to read.
Please feel free to contact me should I be able to further assist you with this matter, or any other matter regarding our mileage program in the future.
Kind regards,
Martin Yorke
From 482-8579                                         Facsimile Page 2 of 2
Itinerary for Tuesday, October 19
Pacific Air
Flight 2284     Non-stop Flight
Departs: 11:00 a.m.    San Francisco(SFO)
Arrives: 6:30 p.m.    Hartsfield-Jackson(ATL)
Coach | Fare code: WA62NOM | Aircraft: 319 | 7h30m | 2134 miles
Pacific Air Mileage
Simon Yang
2394 1338 8139 8
Member since 12/07
Pacific Air
Yang/Simon
From
San Francisco/SFO
To
Atlanta/ATL
ECONOMY
GATE     BOARDING     SEAT
10         10:30          12B
Boarding Pass
What document is NOT needed?
选项 A、Boarding pass
B、Passport copy
C、Ticket copy
D、Frequent flier membership card
答案B
解析 在第二段，约克先生为了纠正运费错误，列举了一些需要的文件。(To get theproper credit，we need you to send a copyof your original ticket，boarding pass，andfrequent flier membership card．)这里并没有提到的是passport copy(护照复印件)。正确答案是(B)。
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