首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
admin
2015-02-09
23
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first step is to present the guarantee at the store of purchase.【B2】______, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______he or she has a just claim. Consumers should complain in person【B5】______, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done, the consumer will succeed best by【B9】______ specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization【B10】______ protecting consumers’ rights.
【B3】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s(26)claim for it, the first step is to present the guarantee at the store of purchase.(27)In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her(28)complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,(29)assuming he or she has a just claim. Consumers should complain in person(30)whenever possible, but if they cannot get to the place of purchase, it is(31)acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but(32)firmly, and especially when the consumer can demonstrate what is wrong with the item in(33)question. If this cannot be done, the consumer will succeed best by(34)presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization(35)responsible for protecting consumers’ rights.
选项
答案
complaint
解析
转载请注明原文地址:https://kaotiyun.com/show/mOq7777K
0
大学英语四级
相关试题推荐
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotliveuptothemanufacturer’s【B1】______forit,thefir
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotliveuptothemanufacturer’s【B1】______forit,thefir
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotliveuptothemanufacturer’s【B1】______forit,thefir
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotliveuptothemanufacturer’s【B1】______forit,thefir
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotliveuptothemanufacturer’s【B1】______forit,thefir
A、Hestudiedthedesignsofvariousclocks.B、Hedidexperimentsondifferentmaterials.C、Heboughtanalarmclockwithapigf
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1】______themanufacturer’sclaimforit,thefirstst
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1】______themanufacturer’sclaimforit,thefirstst
随机试题
患者,男,55岁。肺结核患者。今晨剧咳后突然出现呼吸困难、左胸刺痛、大汗淋漓。体格检查:心率140次/分,呼吸40次/分,左胸叩诊鼓音,左肺呼吸音消失。经上述处理后,患者症状改善。第2天患者又出现干咳、呼吸困难、呕吐及胸骨后疼痛,并向双肩放射,在心尖部
按照不同的表现形式,可以将计划分为()
宏达公司被宣告破产,下列哪项费用不属于破产费用?()
为提高墙体抗震受剪承载力而设置的其他芯柱,宜在墙体内均匀布置,最大间距不应超过()m。
在会计电算化方式下,内部控制的特点有()。
关税的作用是()。
下列固定资产中,不计提折旧的固定资产有()。
房地产转让的内容包括()。
公安机关保卫国家安全与维护社会治安秩序的任务,主要是通过( )实现的。
Oneofthe(mostimpressive)culturalachievementsoftheUnitedState(during)the1920’swasa(vastly)outpouringof(serious
最新回复
(
0
)