2. 外语
  3. A．expressing cooperation wishes B．introducing work C．offering invitations D．toasting E．making complaints F．p

A．expressing cooperation wishes B．introducing work C．offering invitations D．toasting E．making complaints F．p

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问题     A．expressing cooperation wishes
    B．introducing work
    C．offering invitations
    D．toasting
    E．making complaints
    F．promoting sales
    G．expressing gratitude
    H．refusing claim
______
Man: Thank you for calling us, Ms. White, but it has been made clear in the contract that compensation of the loss must be raised right away after the arrival of the goods. The goods reached you in June and now it’s already October. Frankly speaking, we have every reason to turn down the case.
选项
答案H
解析 录音中提到：we have every reason to turn down the case. 即：我们有充分的理由拒绝你的赔偿要求。该句中turn down的意思是“拒绝”，是理解本题的关键。
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